Likelihood to Recommend Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Read full review Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
Read full review Pros Manages the ins and outs of a payment process Direct integration with many marketing platforms for quick data sharing Ability to add additional marketing messaging to the process and further cross-sell Read full review They are reliable. I can count on everything going smoothly with transactions. They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees. They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues. Read full review Cons The UI needs improvement. There are other systems out there that are more intuitive. Customizing/branding a shopping cart page can be a little tricky - when it should be very simple. Read full review It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that. The ability to be able to offer discounted rates at a smaller threshold would be nice. Read full review Likelihood to Renew If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Read full review Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
Read full review Usability Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
Read full review Support Rating Why can't I give it a MINUS 1 million??? There is effectively no support.
Read full review Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
Read full review Implementation Rating It took less than an hour to have everything setup and running
Read full review Alternatives Considered 1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than
Infusionsoft . The price point is much less than
Infusionsoft . I recommend anyone considering
Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Karen Repoli Internet Marketing Specialist: Content Marketing, Social Media Marketing, Blogging
Read full review We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
Read full review Return on Investment Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost. Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages. Read full review It makes getting money from your clients really easy It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept It is very easy to integrate with online assets of the company In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude. As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it. Read full review ScreenShots