16 Ratings
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Score 9.8 out of 100
13 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

Infor CloudSuite Industrial (SyteLine)

Infor CSI is an easy application to configure to the business needs and for the users to personalize the setup based on their preferences. The forms are well laid out so finding information is easy especially material transactions. Calculating a safety stock is lacking and so is a forecasting and shipping solution.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
Pay calculation
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
Benefit plan administration
24SevenOffice
7.6
Infor CloudSuite Industrial (SyteLine)
Direct deposit files
24SevenOffice
5.1
Infor CloudSuite Industrial (SyteLine)
Salary revision and increment management
24SevenOffice
8.6
Infor CloudSuite Industrial (SyteLine)
Reimbursement management
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)

Customization

24SevenOffice
7.9
Infor CloudSuite Industrial (SyteLine)
9.3
API for custom integration
24SevenOffice
9.0
Infor CloudSuite Industrial (SyteLine)
10.0
Plug-ins
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
8.5

Security

24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
7.5
Single sign-on capability
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
10.0
Role-based user permissions
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
5.0

Reporting & Analytics

24SevenOffice
6.9
Infor CloudSuite Industrial (SyteLine)
8.5
Dashboards
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
10.0
Standard reports
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
7.5
Custom reports
24SevenOffice
5.8
Infor CloudSuite Industrial (SyteLine)
8.0

General Ledger and Configurable Accounting

24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
9.3
Accounts payable
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
9.0
Accounts receivable
24SevenOffice
5.8
Infor CloudSuite Industrial (SyteLine)
9.0
Global Financial Support
24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
9.0
Primary and Secondary Ledgers
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
Intercompany Accounting
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
10.0
Localizations
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
10.0
Journals and Reconciliations
24SevenOffice
5.7
Infor CloudSuite Industrial (SyteLine)
8.0
Enterprise Accounting
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)
10.0
Configurable Accounting
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
10.0
Centralized Rules Framework
24SevenOffice
5.7
Infor CloudSuite Industrial (SyteLine)
9.0
Standardized Processes
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
9.5

Inventory Management

24SevenOffice
6.8
Infor CloudSuite Industrial (SyteLine)
9.8
Inventory tracking
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
9.5
Automatic reordering
24SevenOffice
6.5
Infor CloudSuite Industrial (SyteLine)
10.0
Location management
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
10.0
Manufacturing module
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
9.5

Order Management

24SevenOffice
7.6
Infor CloudSuite Industrial (SyteLine)
8.6
Pricing
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
6.5
Order entry
24SevenOffice
9.0
Infor CloudSuite Industrial (SyteLine)
9.5
Credit card processing
24SevenOffice
6.5
Infor CloudSuite Industrial (SyteLine)
10.0
Cost of goods sold
24SevenOffice
8.1
Infor CloudSuite Industrial (SyteLine)
9.0
Order Orchestration
24SevenOffice
6.8
Infor CloudSuite Industrial (SyteLine)
8.5
End-to-end order visibility
24SevenOffice
7.9
Infor CloudSuite Industrial (SyteLine)
9.5
Order exception Resolution
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
7.5

Subledger and Financial Process

24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
9.3
Automated Invoice Processing
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Shared Services Payments
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
10.0
Billings Management
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
8.5
Customer Receipt Applications
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
Customer Collections
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
Revenue Recognition
24SevenOffice
7.5
Infor CloudSuite Industrial (SyteLine)
9.0
Cash Management
24SevenOffice
9.0
Infor CloudSuite Industrial (SyteLine)
8.0
Asset Management
24SevenOffice
5.8
Infor CloudSuite Industrial (SyteLine)
8.5
Travel & Expense Management
24SevenOffice
7.5
Infor CloudSuite Industrial (SyteLine)
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
10.0
Period Close
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
9.0
Transactions Tax
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
10.0
Subledger Reconciliations
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
10.0
3rd Party Accounting Systems
24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
10.0

Project Financial Management

24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
8.8
Budgeting and Forecasting
24SevenOffice
8.4
Infor CloudSuite Industrial (SyteLine)
6.0
Project Costing
24SevenOffice
6.5
Infor CloudSuite Industrial (SyteLine)
10.0
Cost Capture
24SevenOffice
8.6
Infor CloudSuite Industrial (SyteLine)
10.0
Capital Project Management
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
Customer Invoicing
24SevenOffice
5.8
Infor CloudSuite Industrial (SyteLine)
9.0
Customer Contract Compliance
24SevenOffice
8.6
Infor CloudSuite Industrial (SyteLine)
Project Revenue Recognition
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Project Financial Performance Analysis
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
Project Financials Dashboard
24SevenOffice
5.7
Infor CloudSuite Industrial (SyteLine)
Real-time Financial Reporting
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
Embedded Business Intelligence
24SevenOffice
5.7
Infor CloudSuite Industrial (SyteLine)
Project Planning Collaboration
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)

Project Execution Management

24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
Project Planning and Scheduling
24SevenOffice
8.3
Infor CloudSuite Industrial (SyteLine)
Project Manager Dashboard
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
Resource Manager Dashboard
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Task Insight for Project Managers
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
Project Manager Mobile Functionality
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
Team Member Task Collaboration
24SevenOffice
6.5
Infor CloudSuite Industrial (SyteLine)
Team Member Mobile Functionality
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)
Project Candidate Search
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
Project Candidate Comparison and Analysis
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
Defineable Resource Pools
24SevenOffice
9.0
Infor CloudSuite Industrial (SyteLine)
Defineable Resource Pools
24SevenOffice
6.5
Infor CloudSuite Industrial (SyteLine)
Talent Profiles
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
Real-Time Project Reporting
24SevenOffice
8.4
Infor CloudSuite Industrial (SyteLine)
Absence Management
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Product Lifecycle Management
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)

Grants Management

24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
6.5
Award Lifecycle Management
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Spending Control
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
Indirect Cost Management
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
6.0
Billing
24SevenOffice
7.1
Infor CloudSuite Industrial (SyteLine)
7.0

Procurement

24SevenOffice
6.6
Infor CloudSuite Industrial (SyteLine)
7.8
Sourcing Team Collaboration
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
8.5
Sourcing Analysis
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
7.5
Bids Analyzed and Compared
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
Contract Authoring
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
Contract Compliance Management
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
Contract History
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)
8.5
Contract Renewal Automation
24SevenOffice
7.6
Infor CloudSuite Industrial (SyteLine)
Contract Repository
24SevenOffice
6.4
Infor CloudSuite Industrial (SyteLine)
Contract Standardization and Enforcement
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
Electronic Signatures
24SevenOffice
6.5
Infor CloudSuite Industrial (SyteLine)
6.0
Invoice Automated Matching
24SevenOffice
8.4
Infor CloudSuite Industrial (SyteLine)
9.0
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
8.0
Spend Compliance Management
24SevenOffice
6.4
Infor CloudSuite Industrial (SyteLine)
Supplier Assessment
24SevenOffice
7.6
Infor CloudSuite Industrial (SyteLine)
Supplier Communication and Collaboration
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
Supplier Management
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)
7.0
Supplier Portal
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)

Risk Management

24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
Risk Repository
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
Control Management
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Control Mapping
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)
Control Efficiency Assessments
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
Automated Control Assessments
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
Assessment Capture
24SevenOffice
5.8
Infor CloudSuite Industrial (SyteLine)
Issue Detection
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
Automatic Notification
24SevenOffice
8.3
Infor CloudSuite Industrial (SyteLine)
Remediation and Certification
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)

Logistics

24SevenOffice
6.8
Infor CloudSuite Industrial (SyteLine)
2.8
Transportation Planning and Optimization
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
1.0
Transportation Sourcing Management
24SevenOffice
5.1
Infor CloudSuite Industrial (SyteLine)
1.0
Transportation Process Integration
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
1.0
Transportation Execution Management
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
Freight Payment Automation
24SevenOffice
8.6
Infor CloudSuite Industrial (SyteLine)
Trade Management
24SevenOffice
5.2
Infor CloudSuite Industrial (SyteLine)
Trade Regulatory Compliance Management
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
Customs Entry Management
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
Customs Document Management
24SevenOffice
7.4
Infor CloudSuite Industrial (SyteLine)
Customs Document Collaboration
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Fulfillment Management
24SevenOffice
5.2
Infor CloudSuite Industrial (SyteLine)
Inventory Visibility
24SevenOffice
9.0
Infor CloudSuite Industrial (SyteLine)
8.0
Warehouse Workforce Management
24SevenOffice
5.0
Infor CloudSuite Industrial (SyteLine)

Manufacturing

24SevenOffice
6.4
Infor CloudSuite Industrial (SyteLine)
8.6
Production Process Design
24SevenOffice
8.6
Infor CloudSuite Industrial (SyteLine)
8.0
Supply Chain Business Flows
24SevenOffice
6.7
Infor CloudSuite Industrial (SyteLine)
9.0
Production Management
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
9.0
Contracted Manufacturing Management
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)
10.0
Configuration Management
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
6.5
Work Definition
24SevenOffice
5.1
Infor CloudSuite Industrial (SyteLine)
Work Execution
24SevenOffice
7.6
Infor CloudSuite Industrial (SyteLine)
Advanced Fulfillment
24SevenOffice
6.1
Infor CloudSuite Industrial (SyteLine)
Manufacturing Costs
24SevenOffice
4.8
Infor CloudSuite Industrial (SyteLine)
9.0

Supply Chain

24SevenOffice
7.6
Infor CloudSuite Industrial (SyteLine)
6.7
Forecasting
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Inventory Planning
24SevenOffice
9.0
Infor CloudSuite Industrial (SyteLine)
9.0
Multi-tier Supply Chain Planning
24SevenOffice
5.8
Infor CloudSuite Industrial (SyteLine)
8.0
Performance Monitoring
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
3.0

Product Lifecycle Management

24SevenOffice
7.3
Infor CloudSuite Industrial (SyteLine)
Ideation Management
24SevenOffice
8.0
Infor CloudSuite Industrial (SyteLine)
Requirements Management
24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
Proposal Management
24SevenOffice
4.5
Infor CloudSuite Industrial (SyteLine)
Innovation Portfolio Management
24SevenOffice
7.0
Infor CloudSuite Industrial (SyteLine)
Product Master Data Management
24SevenOffice
8.6
Infor CloudSuite Industrial (SyteLine)
Vendor Portal
24SevenOffice
7.7
Infor CloudSuite Industrial (SyteLine)
Project Portfolio Management
24SevenOffice
9.6
Infor CloudSuite Industrial (SyteLine)

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

Infor CloudSuite Industrial (SyteLine)

  • Routings
  • Documentation
  • Reuse
Anonymous | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

Infor CloudSuite Industrial (SyteLine)

  • Forecasting module
  • Concierge support is hard to find solutions
  • DataViews is tedious to set up and use
Anonymous | TrustRadius Reviewer

Usability

24SevenOffice

No score
No answers yet
No answers on this topic

Infor CloudSuite Industrial (SyteLine)

Infor CloudSuite Industrial (SyteLine) 9.0
Based on 2 answers
It's an easy enough software to use and it allows for light to heavy customization for the products you are trying to get out of it. We are a heavy user of it, but it would work just as well in a simpler implementation where it would be easy to maintain.
Anonymous | TrustRadius Reviewer

Support Rating

24SevenOffice

No score
No answers yet
No answers on this topic

Infor CloudSuite Industrial (SyteLine)

Infor CloudSuite Industrial (SyteLine) 8.0
Based on 2 answers
Concierge is difficult to use but if you email support they are quick to respond.
Anonymous | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

Infor CloudSuite Industrial (SyteLine)

No answers on this topic

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

Infor CloudSuite Industrial (SyteLine)

  • Getting things made on the shop floor
  • Easy reuse of existing designs
  • Routing management
Anonymous | TrustRadius Reviewer

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Infor CloudSuite Industrial (SyteLine)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

24SevenOffice
5.5
Infor CloudSuite Industrial (SyteLine)
8.5

Usability

24SevenOffice
Infor CloudSuite Industrial (SyteLine)
9.0

Support Rating

24SevenOffice
Infor CloudSuite Industrial (SyteLine)
8.0

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