What users are saying about
15 Ratings
23 Ratings
15 Ratings
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Score 6 out of 101
23 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

Sage 500

Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.
No photo available

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Sage 500
Pay calculation
24SevenOffice
7.0
Sage 500
Benefit plan administration
24SevenOffice
7.5
Sage 500
Direct deposit files
24SevenOffice
5.5
Sage 500
Salary revision and increment management
24SevenOffice
8.5
Sage 500
Reimbursement management
24SevenOffice
7.5
Sage 500

Customization

24SevenOffice
8.0
Sage 500
8.2
API for custom integration
24SevenOffice
9.0
Sage 500
8.2
Plug-ins
24SevenOffice
7.0
Sage 500
8.2

Security

24SevenOffice
7.2
Sage 500
8.2
Single sign-on capability
24SevenOffice
7.0
Sage 500
8.2
Role-based user permissions
24SevenOffice
7.5
Sage 500
8.2

Reporting & Analytics

24SevenOffice
7.2
Sage 500
8.8
Dashboards
24SevenOffice
7.0
Sage 500
9.1
Standard reports
24SevenOffice
8.0
Sage 500
8.2
Custom reports
24SevenOffice
6.5
Sage 500
9.1

General Ledger and Configurable Accounting

24SevenOffice
6.5
Sage 500
7.4
Accounts payable
24SevenOffice
6.0
Sage 500
8.2
Accounts receivable
24SevenOffice
6.5
Sage 500
8.2
Global Financial Support
24SevenOffice
7.5
Sage 500
Primary and Secondary Ledgers
24SevenOffice
7.0
Sage 500
Intercompany Accounting
24SevenOffice
6.0
Sage 500
Localizations
24SevenOffice
7.5
Sage 500
Journals and Reconciliations
24SevenOffice
6.0
Sage 500
Enterprise Accounting
24SevenOffice
5.5
Sage 500
Configurable Accounting
24SevenOffice
7.5
Sage 500
Centralized Rules Framework
24SevenOffice
6.0
Sage 500
Standardized Processes
24SevenOffice
6.0
Sage 500

Inventory Management

24SevenOffice
7.1
Sage 500
7.7
Inventory tracking
24SevenOffice
8.0
Sage 500
8.2
Automatic reordering
24SevenOffice
7.0
Sage 500
8.2
Location management
24SevenOffice
7.0
Sage 500
8.2
Manufacturing module
24SevenOffice
6.5
Sage 500
6.4

Order Management

24SevenOffice
7.8
Sage 500
8.2
Pricing
24SevenOffice
8.0
Sage 500
8.2
Order entry
24SevenOffice
9.0
Sage 500
8.2
Credit card processing
24SevenOffice
7.0
Sage 500
8.2
Cost of goods sold
24SevenOffice
8.5
Sage 500
8.2
Order Orchestration
24SevenOffice
7.5
Sage 500
End-to-end order visibility
24SevenOffice
7.5
Sage 500
Order exception Resolution
24SevenOffice
7.0
Sage 500

Subledger and Financial Process

24SevenOffice
7.4
Sage 500
Automated Invoice Processing
24SevenOffice
8.0
Sage 500
Shared Services Payments
24SevenOffice
7.0
Sage 500
Billings Management
24SevenOffice
6.0
Sage 500
Customer Receipt Applications
24SevenOffice
8.0
Sage 500
Customer Collections
24SevenOffice
8.0
Sage 500
Revenue Recognition
24SevenOffice
8.0
Sage 500
Cash Management
24SevenOffice
9.0
Sage 500
Asset Management
24SevenOffice
6.5
Sage 500
Travel & Expense Management
24SevenOffice
8.0
Sage 500
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
Sage 500
Period Close
24SevenOffice
7.0
Sage 500
Transactions Tax
24SevenOffice
8.0
Sage 500
Subledger Reconciliations
24SevenOffice
6.5
Sage 500
3rd Party Accounting Systems
24SevenOffice
7.5
Sage 500

Project Financial Management

24SevenOffice
7.3
Sage 500
Budgeting and Forecasting
24SevenOffice
8.5
Sage 500
Project Costing
24SevenOffice
7.0
Sage 500
Cost Capture
24SevenOffice
8.5
Sage 500
Capital Project Management
24SevenOffice
6.5
Sage 500
Customer Invoicing
24SevenOffice
6.5
Sage 500
Customer Contract Compliance
24SevenOffice
8.5
Sage 500
Project Revenue Recognition
24SevenOffice
8.0
Sage 500
Project Financial Performance Analysis
24SevenOffice
8.0
Sage 500
Project Financials Dashboard
24SevenOffice
6.0
Sage 500
Real-time Financial Reporting
24SevenOffice
7.0
Sage 500
Embedded Business Intelligence
24SevenOffice
6.0
Sage 500
Project Planning Collaboration
24SevenOffice
7.5
Sage 500

Project Execution Management

24SevenOffice
7.4
Sage 500
Project Planning and Scheduling
24SevenOffice
8.0
Sage 500
Project Manager Dashboard
24SevenOffice
7.5
Sage 500
Resource Manager Dashboard
24SevenOffice
8.0
Sage 500
Task Insight for Project Managers
24SevenOffice
7.5
Sage 500
Project Manager Mobile Functionality
24SevenOffice
6.0
Sage 500
Team Member Task Collaboration
24SevenOffice
7.0
Sage 500
Team Member Mobile Functionality
24SevenOffice
5.5
Sage 500
Project Candidate Search
24SevenOffice
7.0
Sage 500
Project Candidate Comparison and Analysis
24SevenOffice
6.5
Sage 500
Defineable Resource Pools
24SevenOffice
9.0
Sage 500
Defineable Resource Pools
24SevenOffice
7.0
Sage 500
Talent Profiles
24SevenOffice
7.0
Sage 500
Real-Time Project Reporting
24SevenOffice
8.5
Sage 500
Absence Management
24SevenOffice
8.0
Sage 500
Product Lifecycle Management
24SevenOffice
8.0
Sage 500

Grants Management

24SevenOffice
7.4
Sage 500
Award Lifecycle Management
24SevenOffice
8.0
Sage 500
Spending Control
24SevenOffice
6.5
Sage 500
Indirect Cost Management
24SevenOffice
7.5
Sage 500
Billing
24SevenOffice
7.5
Sage 500

Procurement

24SevenOffice
6.8
Sage 500
Sourcing Team Collaboration
24SevenOffice
8.0
Sage 500
Sourcing Analysis
24SevenOffice
7.0
Sage 500
Bids Analyzed and Compared
24SevenOffice
7.0
Sage 500
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
Sage 500
Contract Authoring
24SevenOffice
7.5
Sage 500
Contract Compliance Management
24SevenOffice
6.5
Sage 500
Contract History
24SevenOffice
5.5
Sage 500
Contract Renewal Automation
24SevenOffice
7.5
Sage 500
Contract Repository
24SevenOffice
6.5
Sage 500
Contract Standardization and Enforcement
24SevenOffice
6.0
Sage 500
Electronic Signatures
24SevenOffice
7.0
Sage 500
Invoice Automated Matching
24SevenOffice
8.5
Sage 500
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Sage 500
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
Sage 500
Spend Compliance Management
24SevenOffice
6.5
Sage 500
Supplier Assessment
24SevenOffice
7.5
Sage 500
Supplier Communication and Collaboration
24SevenOffice
7.5
Sage 500
Supplier Management
24SevenOffice
5.5
Sage 500
Supplier Portal
24SevenOffice
6.0
Sage 500

Risk Management

24SevenOffice
6.9
Sage 500
Risk Repository
24SevenOffice
7.0
Sage 500
Control Management
24SevenOffice
8.0
Sage 500
Control Mapping
24SevenOffice
5.5
Sage 500
Control Efficiency Assessments
24SevenOffice
7.0
Sage 500
Automated Control Assessments
24SevenOffice
7.5
Sage 500
Assessment Capture
24SevenOffice
6.5
Sage 500
Issue Detection
24SevenOffice
7.0
Sage 500
Automatic Notification
24SevenOffice
8.0
Sage 500
Remediation and Certification
24SevenOffice
5.5
Sage 500

Logistics

24SevenOffice
7.0
Sage 500
Transportation Planning and Optimization
24SevenOffice
7.5
Sage 500
Transportation Sourcing Management
24SevenOffice
5.5
Sage 500
Transportation Process Integration
24SevenOffice
7.0
Sage 500
Transportation Execution Management
24SevenOffice
7.0
Sage 500
Freight Payment Automation
24SevenOffice
8.5
Sage 500
Trade Management
24SevenOffice
6.0
Sage 500
Trade Regulatory Compliance Management
24SevenOffice
8.0
Sage 500
Customs Entry Management
24SevenOffice
6.0
Sage 500
Customs Document Management
24SevenOffice
7.5
Sage 500
Customs Document Collaboration
24SevenOffice
8.0
Sage 500
Fulfillment Management
24SevenOffice
6.0
Sage 500
Inventory Visibility
24SevenOffice
9.0
Sage 500
Warehouse Workforce Management
24SevenOffice
5.0
Sage 500

Manufacturing

24SevenOffice
6.7
Sage 500
Production Process Design
24SevenOffice
8.5
Sage 500
Supply Chain Business Flows
24SevenOffice
7.0
Sage 500
Production Management
24SevenOffice
8.0
Sage 500
Contracted Manufacturing Management
24SevenOffice
5.5
Sage 500
Configuration Management
24SevenOffice
6.5
Sage 500
Work Definition
24SevenOffice
5.5
Sage 500
Work Execution
24SevenOffice
7.5
Sage 500
Advanced Fulfillment
24SevenOffice
6.5
Sage 500
Manufacturing Costs
24SevenOffice
5.5
Sage 500

Supply Chain

24SevenOffice
7.9
Sage 500
Forecasting
24SevenOffice
8.0
Sage 500
Inventory Planning
24SevenOffice
9.0
Sage 500
Multi-tier Supply Chain Planning
24SevenOffice
6.5
Sage 500
Performance Monitoring
24SevenOffice
8.0
Sage 500

Product Lifecycle Management

24SevenOffice
7.4
Sage 500
Ideation Management
24SevenOffice
8.0
Sage 500
Requirements Management
24SevenOffice
6.0
Sage 500
Proposal Management
24SevenOffice
5.0
Sage 500
Innovation Portfolio Management
24SevenOffice
7.0
Sage 500
Product Master Data Management
24SevenOffice
8.5
Sage 500
Vendor Portal
24SevenOffice
8.0
Sage 500
Project Portfolio Management
24SevenOffice
9.5
Sage 500

Pros

24SevenOffice

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo

Sage 500

  • Multi-Company processing, including intercompany transactions within Accounts Payable, Purchasing and General Ledger.
  • Handles Multi-Currency transactions with ease.
  • Handles multiple business entities (warehouses, divisions, regions, locations, departments, etc.) with reporting at each level.
  • Inquiry screens (called Business Insights Explore/Analyzer tasks) are easy to personalize by the user, showing the data you want, in the order you want, with sorting, filtering and aggregation (Count, Average, sub-total, etc.) as you need. And all of the data from these tasks can be explorted to Excel if additional "slicing-and-dicing" is needed.
  • MANY options for importing data into the system, and the Customizer module allows you to personalize screens by adding/hiding fields, renaming fields, etc.
No photo available

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo

Sage 500

  • The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load.
  • The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive.
No photo available

Likelihood to Renew

24SevenOffice

No score
No answers yet
No answers on this topic

Sage 500

Sage 500 6.3
Based on 2 answers
We will renew our investment in Sage 500, mostly because the competition is very expensive and are bloated with options that are not needed.
No photo available

Online Training

24SevenOffice

No score
No answers yet
No answers on this topic

Sage 500

Sage 500 6.0
Based on 1 answer
The online training courses are not up to date. We experienced technical issues with two of the classes.
No photo available

Implementation

24SevenOffice

No score
No answers yet
No answers on this topic

Sage 500

Sage 500 8.0
Based on 1 answer
Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.
No photo available

Alternatives Considered

24SevenOffice

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo

Sage 500

500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.
No photo available

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo

Sage 500

  • I have been involved in two conversions to Sage 500. One went very well, because the companies processed were very specific and detailed. The second did not go very well but this is not because of the software. There were too many things that they wanted to use the software for and it was not designed to handle that particular function.
  • Employee efficiency has increased by using the application. Information is at the employees fingertip, so whenever an employee needs an answer, the information is readily available in the application views.
No photo available

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Sage 500

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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