What users are saying about
13 Ratings
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Score 8 out of 100
7 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya | TrustRadius Reviewer

Oracle Customer Care and Billing

Oracle Customer Care and Billing is well suited for smaller to mid size companies. I don't believe that it is structured in a way, currently, that is easy to use for larger utilities. For smaller to mid size utilities, with less data and customers, Oracle Customer Care and Billing will perform quicker and appear less cluttered. The utility I work at serves 600k+ customers.
Anonymous | TrustRadius Reviewer

Pros

2Checkout

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova | TrustRadius Reviewer

Oracle Customer Care and Billing

  • It is highly configurable.
  • It is highly extendable and customizable.
  • Its base batch programs allow you to perform most billing functions with no intervention.
Aaron Baker | TrustRadius Reviewer

Cons

2Checkout

  • Improving woocommerce plugin as a stable WordPress plugin
  • Having a modern looking email template
  • Multiple companies/sites form one single user account
Shehan Marasinghe | TrustRadius Reviewer

Oracle Customer Care and Billing

  • As much as I believe CCB is a user-friendly interface, I also believe it has room to be even simpler and easier to use and navigate.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

2Checkout

No score
No answers yet
No answers on this topic

Oracle Customer Care and Billing

Oracle Customer Care and Billing 9.0
Based on 1 answer
We spent a lot of time reviewing the Oracle products and we have invested a lot of time, money and resources into utilizing it. It is a good product and we are happy with how effective it has been for us. Good Choice!
Anonymous | TrustRadius Reviewer

Support Rating

2Checkout

No score
No answers yet
No answers on this topic

Oracle Customer Care and Billing

Oracle Customer Care and Billing 8.7
Based on 4 answers
Good support. It's knowledgeable and best used for consulting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

2Checkout

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya | TrustRadius Reviewer

Oracle Customer Care and Billing

Previously, my company was on an aging mainframe system. The cost and effort to move to Oracle Customer Care and Billing, as well as integrate with the Oracle Utility MDM and MWM modules, was done out of necessity but also larger external acceptance and innovation. By this, I mean that Oracle's product line was growing quicker with newer features than the competitor we weighed (SAP).
Anonymous | TrustRadius Reviewer

Return on Investment

2Checkout

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova | TrustRadius Reviewer

Oracle Customer Care and Billing

  • I'm not aware of any negative impacts implementing the application had from a financial perspective
Anonymous | TrustRadius Reviewer

Pricing Details

2Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Customer Care and Billing

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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