What users are saying about

2Checkout

7 Ratings

Zuora

242 Ratings

2Checkout

7 Ratings
Score 8.6 out of 101

Zuora

242 Ratings
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

Zuora

Any business that has a need to manage subscriptions needs Zuora. Whether they are a start-up subscription business or an existing business looking to change their product or service to a subscription model then Zuora is the one to look at.

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
  • Quote-to-cash
  • Automated billing and payment runs
  • Allows information to feed directly from API integration
  • Payment gateways, payment method updater, etc.

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
  • Insights are way too expensive. Should not have to spend $250,000/year for dashboard metrics.
  • Add-on products are all too expensive.
  • The platform itself is too expensive. We nearly did not renew last year solely due to the cost.

Likelihood to Renew

No score
No answers yet
No answers on this topic
Zuora8.3
Based on 13 answers
We are generally happy, and it is very costly to change.

Usability

No score
No answers yet
No answers on this topic
Zuora6.4
Based on 17 answers
Ease of building queries

Reliability and Availability

No score
No answers yet
No answers on this topic
Zuora9.3
Based on 2 answers
It has been a useful tool.

Support

No score
No answers yet
No answers on this topic
Zuora6.3
Based on 12 answers
Zuora has helped me a lot in my business.

In-Person Training

No score
No answers yet
No answers on this topic
Zuora9.3
Based on 2 answers
It is useful.

Online Training

No score
No answers yet
No answers on this topic
Zuora7.1
Based on 2 answers
It was reliable.

Implementation

No score
No answers yet
No answers on this topic
Zuora7.3
Based on 9 answers
I think Zuora did a great job. However, they could have provided more guidance on how to deal with out Payment Gateway and Processor provider, as well as guidance around providing a Mobile Responsive experience for sites using the Zuora HPM.

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
We had attempted to move away from Zuora last year due to the high cost, but were unable to because: Intacct did not support our payment gateway or have SalesForce quoting Recurly does not have usage tiers in their SalesForce quoting QuickBooks does not have the bells and whistles. Essentially Zuora has everything we need to run our business, it is just very expensively, which would be the only reason we would leave in the future.

Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
  • Overall 2 - 3M business revenue on each month

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Zuora

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details