360 Degree Feedback vs. Reflektive

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.

Incentivized

• EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
• Filled our request for customization and were easy to work with.
• Excellent on-line training videos

• In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
• The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
• Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.

Incentivized

• EchoSpan's 360s are completely customizable, so content improvements are up to the user

• Reflektive often didn't do the best job informing users about the product changes we could expect to see.
• Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.

Incentivized

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.

Incentivized

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service

Reflektive stacks up really well against its competitors because it's in all in one solution. It provides performance management tools, engagement surveys, and analytics. The majority of Reflektive's competitors only provide one of these features at most. Therefore Reflektive's competitors have to purchase multiple tools and HR teams have to use multiple tools for their employees. This creates more work not only for HR teams but for users as well.

Incentivized

• Greater feedback at all levels
• Increased awareness of challenges and opportunities
• Better communication and collaboration

• (+) improved company review process.
• (+) improved company goal tracking and visibility!
• (+) evolving product offering with a responsive team
• (-) Functionality to send rewards/gift cards
• (-) More format options in text boxes
• (-) Integration of GIFs to make feedback more fun / personable

Incentivized