8x8 Contact Center vs. AWS Auto Scaling
8x8 Contact Center vs. AWS Auto Scaling
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
AWS Auto Scaling | N/A | AWS Auto Scaling monitors applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost. The vendor states that using AWS Auto Scaling, it’s easy to setup application scaling for multiple resources across multiple services in minutes. | N/A |
8x8 Contact Center | AWS Auto Scaling | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | AWS Auto Scaling | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
8x8 Contact Center | AWS Auto Scaling | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
8x8 Contact Center | AWS Auto Scaling | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | NGINX Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | NGINX Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | NGINX Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | AWS Auto Scaling | |
---|---|---|
Likelihood to Recommend | 7.7 (135 ratings) | 8.9 (3 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.9 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | AWS Auto Scaling | |
---|---|---|
Likelihood to Recommend | 8x8, Inc. | Amazon AWS |
Pros | 8x8, Inc. | Amazon AWS |
Cons | 8x8, Inc. | Amazon AWS |
Likelihood to Renew | 8x8, Inc. | Amazon AWS No answers on this topic |
Usability | 8x8, Inc. | Amazon AWS No answers on this topic |
Reliability and Availability | 8x8, Inc. | Amazon AWS No answers on this topic |
Performance | 8x8, Inc. | Amazon AWS No answers on this topic |
Support Rating | 8x8, Inc. | Amazon AWS No answers on this topic |
In-Person Training | 8x8, Inc. | Amazon AWS No answers on this topic |
Online Training | 8x8, Inc. | Amazon AWS No answers on this topic |
Implementation Rating | 8x8, Inc. | Amazon AWS No answers on this topic |
Alternatives Considered | 8x8, Inc. | Amazon AWS |
Contract Terms and Pricing Model | 8x8, Inc. | Amazon AWS No answers on this topic |
Scalability | 8x8, Inc. | Amazon AWS No answers on this topic |
Return on Investment | 8x8, Inc. | Amazon AWS |
ScreenShots |