What users are saying about
11 Ratings
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Score 7.5 out of 100
3 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

8x8 Express

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Webcast

They are easy to work with and successful in what they do for clients.
BRAD FOX | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

8x8 Express
GlobalMeet Webcast
9.0
High quality audio
8x8 Express
GlobalMeet Webcast
9.5
High quality video
8x8 Express
GlobalMeet Webcast
10.0
Low bandwidth requirements
8x8 Express
GlobalMeet Webcast
7.5
Mobile support
8x8 Express
GlobalMeet Webcast
9.0

Screen Sharing

8x8 Express
GlobalMeet Webcast
9.0
Desktop sharing
8x8 Express
GlobalMeet Webcast
9.0
Whiteboards
8x8 Express
GlobalMeet Webcast
9.0

Online Meetings / Events

8x8 Express
GlobalMeet Webcast
9.6
Calendar integration
8x8 Express
GlobalMeet Webcast
10.0
Meeting initiation
8x8 Express
GlobalMeet Webcast
9.0
Integrates with social media
8x8 Express
GlobalMeet Webcast
10.0
Record meetings / events
8x8 Express
GlobalMeet Webcast
9.0
Slideshows
8x8 Express
GlobalMeet Webcast
10.0

Online Events Collaboration

8x8 Express
GlobalMeet Webcast
10.0
Live chat
8x8 Express
GlobalMeet Webcast
10.0
Audience polling
8x8 Express
GlobalMeet Webcast
10.0
Q&A
8x8 Express
GlobalMeet Webcast
10.0

Online Events Security

8x8 Express
GlobalMeet Webcast
9.7
User authentication
8x8 Express
GlobalMeet Webcast
9.0
Participant roles & permissions
8x8 Express
GlobalMeet Webcast
10.0
Confidential attendee list
8x8 Express
GlobalMeet Webcast
10.0

Pros

8x8 Express

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Webcast

  • Careful planning - they were thoughtful and thorough in helping us plan our needs
  • Reflexive to requests - as we had suggestions or requests, we felt they listened and responded
  • Good culture - it feels like they have a strong company culture that resonates well in supporting each other and clients.
SARAHANN WHITBECK | TrustRadius Reviewer

Cons

8x8 Express

  • Setup is a pain.
  • Transferring numbers take a long time.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Webcast

  • [I feel like] they didn't have all of the features some of the common platforms (like Zoom or GoToMeeting) have available and that was a big problem for us.
  • [I feel] their pricing structure felt like it was kind of tacky and less functional.
SARAHANN WHITBECK | TrustRadius Reviewer

Support Rating

8x8 Express

8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Webcast

No score
No answers yet
No answers on this topic

Alternatives Considered

8x8 Express

I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Webcast

GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.
BRAD FOX | TrustRadius Reviewer

Return on Investment

8x8 Express

  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Webcast

  • Value for product delivered.
  • Meets clients objectives.
BRAD FOX | TrustRadius Reviewer

Screenshots

Pricing Details

8x8 Express

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GlobalMeet Webcast

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

8x8 Express
9.1
GlobalMeet Webcast
8.0

Support Rating

8x8 Express
5.5
GlobalMeet Webcast

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