What users are saying about
13 Ratings
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Score 6.4 out of 100
6 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8x8 Express

    Feature Set Not Supported
    N/A
    9.0

    GlobalMeet Webcast

    90%
    GlobalMeet Webcast ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    9.5
    95%
    3 Ratings

    High quality video

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.5
    75%
    3 Ratings

    Mobile support

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Screen Sharing

    8x8 Express

    Feature Set Not Supported
    N/A
    9.0

    GlobalMeet Webcast

    90%
    GlobalMeet Webcast ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Whiteboards

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Online Meetings / Events

    8x8 Express

    Feature Set Not Supported
    N/A
    9.6

    GlobalMeet Webcast

    96%
    GlobalMeet Webcast ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Meeting initiation

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Integrates with social media

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Record meetings / events

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Slideshows

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Online Events Collaboration

    8x8 Express

    Feature Set Not Supported
    N/A
    10.0

    GlobalMeet Webcast

    100%
    GlobalMeet Webcast ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Audience polling

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Q&A

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Online Events Security

    8x8 Express

    Feature Set Not Supported
    N/A
    9.7

    GlobalMeet Webcast

    97%
    GlobalMeet Webcast ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • 8x8 Express is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    8x8 Express

    91%
    1 Rating
    8.0

    GlobalMeet Webcast

    80%
    3 Ratings

    Support Rating

    5.5

    8x8 Express

    55%
    1 Rating

    GlobalMeet Webcast

    N/A
    0 Ratings

    Likelihood to Recommend

    8x8, Inc.

    For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
    Read full review

    PGi (Premiere Global Services, Inc.)

    They are easy to work with and successful in what they do for clients.
    Read full review

    Pros

    8x8, Inc.

    • Being able to forward calls to my cell phone when I am out of office.
    • So much functionality. So many options.
    • One set price instead of a bunch of add-on fees.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • Careful planning - they were thoughtful and thorough in helping us plan our needs
    • Reflexive to requests - as we had suggestions or requests, we felt they listened and responded
    • Good culture - it feels like they have a strong company culture that resonates well in supporting each other and clients.
    Read full review

    Cons

    8x8, Inc.

    • Setup is a pain.
    • Transferring numbers take a long time.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
    • Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
    • A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
    • I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.
    Read full review

    Pricing Details

    8x8 Express

    Starting Price

    $0

    Editions & Modules

    8x8 Express editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      GlobalMeet Webcast

      Starting Price

      Editions & Modules

      GlobalMeet Webcast editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        8x8, Inc.

        If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
        Read full review

        PGi (Premiere Global Services, Inc.)

        No answers on this topic

        Alternatives Considered

        8x8, Inc.

        I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
        Read full review

        PGi (Premiere Global Services, Inc.)

        GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.
        Read full review

        Return on Investment

        8x8, Inc.

        • We are still learning all the nuances but we miss much fewer calls.
        • Transitioning calls to the appropriate person is much easier.
        • Ease of use.
        Read full review

        PGi (Premiere Global Services, Inc.)

        • This platform allowed us to quickly pivot from a large-scale in-person meeting we had planned (before the pandemic) to a fully online version, which was paramount in maintaining our annual budget. It was a success and so appreciated by our entire audience!
        Read full review

        Screenshots

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