What users are saying about

9 Spokes

2 Ratings

Zoho Reports

Top Rated
101 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

Zoho Reports

Top Rated
101 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Zoho Reports

I recommend it to everyone I know in business. Honestly, it's that good. It's easy to use, it's affordable for small business, and the ability to import excel spreadsheets relatively easy means it's easy to get your data out of whatever accounting system you use and into Zoho Reports.
Royden Wood profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Zoho Reports
8.1
Customizable dashboards
9 Spokes
9.0
Zoho Reports
8.8
Pixel Perfect reports
9 Spokes
Zoho Reports
7.3

Ad-hoc Reporting

9 Spokes
7.0
Zoho Reports
8.7
Drill-down analysis
9 Spokes
7.0
Zoho Reports
8.3
Formatting capabilities
9 Spokes
Zoho Reports
8.9
Report sharing and collaboration
9 Spokes
Zoho Reports
9.0

Data Discovery and Visualization

9 Spokes
10.0
Zoho Reports
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Zoho Reports

Access Control and Security

9 Spokes
9.0
Zoho Reports
9.5
Multi-User Support (named login)
9 Spokes
9.0
Zoho Reports
9.5
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Zoho Reports
9.5

Mobile Capabilities

9 Spokes
8.0
Zoho Reports
5.6
Responsive Design for Web Access
9 Spokes
6.0
Zoho Reports
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Zoho Reports
5.4
Dedicated iOS Application
9 Spokes
Zoho Reports
5.8
Dedicated Android Application
9 Spokes
Zoho Reports
5.4

Report Output and Scheduling

9 Spokes
Zoho Reports
8.3
Publish to Web
9 Spokes
Zoho Reports
7.5
Publish to PDF
9 Spokes
Zoho Reports
8.6
Report Delivery Scheduling
9 Spokes
Zoho Reports
8.6

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Simplicity of the web page. Our non-technical owner was able to even create his own report.
  • The examples are a huge benefit to use a template for our own sales team.
  • The ability to export to PDF/HTML or Excel is very nice.
No photo available

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • A bit of a learning curve to begin with and so there could be some additional materials to help get started easier.
No photo available

Usability

No score
No answers yet
No answers on this topic
Zoho Reports8.2
Based on 1 answer
It is very usable for me, but I have had to help others who were less computer savvy figure it out.
No photo available

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Zoho Reports9.1
Based on 1 answer
High response
Mostafa Adam, PMP profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
It does not even stand close to the Books or CRM system we use today. Much work is needed and the price of $50 per month per seat is absolutely unjustified.
Sergei V. Ostapenko profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Zoho Reports8.9
Based on 41 answers
We have not really explored this as it must be purchased to allow more than 2 users to access it.
Jason Dupuis profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Zoho Reports9.2
Based on 41 answers
I've used JSON feed and HTML, because those are the two live formats available from our management software. Zoho is quite good at importing data, scheduling feeds, and refresh. The wizard tool is quite intuitive (or seems to be, maybe I've just imported a lot of tables). My only struggles were due to the formatting that the other software puts on the JSON file.
Jarrett Nixon profile photo

Return on Investment

No answers on this topic
  • We wasted our money with Zoho reports and feel that this product is not commercially ready.
Sergei V. Ostapenko profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
9 Spokes Editions & Modules
9 Spokes
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

9 Spokes More Information

Zoho Reports

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Zoho Reports Editions & Modules
Zoho Reports
Edition
Basic
$251
Standard
$502
Premium
$1253
Enterprise
$4954
1. 0.5M rows, 2 users
2. 1M rows, 5 users
3. 5M rows, 15 users
4. 50M rows, 50 users
Additional Pricing Details
There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Zoho Reports More Information