What users are saying about
114 Ratings
8 Ratings
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Score 9.6 out of 100
114 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

ABBYY FineReader

It works exceptionally well for digitizing paper and scanned documents for storage and simple retrieval mainly thanks to OCR technology, which greatly simplifies the process. If there is a need for protection and/or signing scanned documents than ABBYY FineReader has all the necessary features implemented. It may not be the best choice for individuals, where advanced functionalities are not really needed.
Anonymous | TrustRadius Reviewer

M‑Files

In the available document management software, M-Files suits most of the business needs. It has a lot of good feature inbuilt that makes document management easier for any organization. Basically, if you are into the application then we need not want to go out of the application for any document management activity and it provides good connectors to Microsoft application that also makes easier with editing the documents.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

ABBYY FineReader
M‑Files
7.8
Content capture & imaging
ABBYY FineReader
M‑Files
7.3
File sync, storage & archiving
ABBYY FineReader
M‑Files
8.4
Document management
ABBYY FineReader
M‑Files
8.4
Records management
ABBYY FineReader
M‑Files
6.9
Content search & retrieval
ABBYY FineReader
M‑Files
7.5
Enterprise content collaboration
ABBYY FineReader
M‑Files
8.0
Content publishing & creation
ABBYY FineReader
M‑Files
8.0
Security, risk management & information governance
ABBYY FineReader
M‑Files
8.2
Contract lifecycle management
ABBYY FineReader
M‑Files
8.3
Automated workflows
ABBYY FineReader
M‑Files
7.9
Artificial intelligence
ABBYY FineReader
M‑Files
7.3
Mobile support
ABBYY FineReader
M‑Files
7.5
Integration
ABBYY FineReader
M‑Files
7.9

Pros

ABBYY FineReader

  • Read and analyze complicated documents
  • Automatically recognize tables and charts
  • Convert any documents into various common formats
Anonymous | TrustRadius Reviewer

M‑Files

  • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
  • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
  • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
Penny Arnold | TrustRadius Reviewer

Cons

ABBYY FineReader

  • Conversion to MS Word (formatting accuracy issues occur)
  • Conversion to MS Excel (formatting accuracy issues occur)
Anonymous | TrustRadius Reviewer

M‑Files

  • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
  • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
  • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
Jason von Innerebner | TrustRadius Reviewer

Likelihood to Renew

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 2.7
Based on 10 answers
Because M-Files became a important tool inside the company. It supports very well the way that a document should be handle. The idea of using metadata instead of the physical file is too much better than handle folders and files. It has capabilities to create new features that can automate the daily basis usage of users, improving performance.
Anonymous | TrustRadius Reviewer

Usability

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.5
Based on 7 answers
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 3 answers
always there.
Tim Goetz | TrustRadius Reviewer

Performance

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz | TrustRadius Reviewer

Support Rating

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 2.7
Based on 6 answers
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
Anonymous | TrustRadius Reviewer

In-Person Training

ABBYY FineReader

No answers on this topic

M‑Files

We had online conference call training with a recording to use later as needed
Anonymous | TrustRadius Reviewer

Online Training

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
They answer all questions and record your training for later use.
Anonymous | TrustRadius Reviewer

Implementation Rating

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 8.9
Based on 4 answers
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ABBYY FineReader

Although both have functionalities that they share, in ABBYY FineReader they are better implemented, they have a better performance, in addition to being a more intuitive and simple user that makes their learning curve relatively simple, it is as if the options I need are always available. the hand and not within complicated menus or overloaded interfaces
Moris Mendez | TrustRadius Reviewer

M‑Files

The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
Sarah M.C. von Innerebner | TrustRadius Reviewer

Scalability

ABBYY FineReader

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 10.0
Based on 1 answer
do so much more than we need but has all the stuff we do need.
Tim Goetz | TrustRadius Reviewer

Return on Investment

ABBYY FineReader

  • Automated document conversion using Hot Folder heavily reduced workload [for] our IT Support department.
  • The amount of storage required for digitized paper documents has been reduced by 30%.
  • Ability to compare multilingual documents has increased productivity of our multinational departments.
Anonymous | TrustRadius Reviewer

M‑Files

  • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
  • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ABBYY FineReader

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ABBYY FineReader Editions & Modules

Edition
FineReader PDF 15 Standard$1991
FineReader PDF 15 Corporate$2991
FineReader Pro for Mac119.991
  1. one-time payment
Additional Pricing Details

M‑Files

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

M‑Files Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ABBYY FineReader
9.8
M‑Files
6.9

Likelihood to Renew

ABBYY FineReader
M‑Files
2.7

Usability

ABBYY FineReader
M‑Files
9.5

Reliability and Availability

ABBYY FineReader
M‑Files
9.1

Performance

ABBYY FineReader
M‑Files
9.1

Support Rating

ABBYY FineReader
M‑Files
2.7

Online Training

ABBYY FineReader
M‑Files
9.1

Implementation Rating

ABBYY FineReader
M‑Files
8.9

Scalability

ABBYY FineReader
M‑Files
10.0

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