What users are saying about
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Top Rated
143 Ratings
10 Ratings
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Score 7.7 out of 100

M‑Files

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Top Rated
143 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • ABBYY FineReader is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.8

ABBYY FineReader

98%
4 Ratings
8.7

M‑Files

87%
67 Ratings

Likelihood to Renew

ABBYY FineReader

N/A
0 Ratings
1.6

M‑Files

16%
11 Ratings

Usability

ABBYY FineReader

N/A
0 Ratings
5.5

M‑Files

55%
8 Ratings

Availability

ABBYY FineReader

N/A
0 Ratings
9.1

M‑Files

91%
6 Ratings

Performance

ABBYY FineReader

N/A
0 Ratings
9.1

M‑Files

91%
4 Ratings

Support Rating

ABBYY FineReader

N/A
0 Ratings
1.8

M‑Files

18%
12 Ratings

Online Training

ABBYY FineReader

N/A
0 Ratings
9.1

M‑Files

91%
2 Ratings

Implementation Rating

ABBYY FineReader

N/A
0 Ratings
6.4

M‑Files

64%
9 Ratings

Configurability

ABBYY FineReader

N/A
0 Ratings
9.6

M‑Files

96%
2 Ratings

Product Scalability

ABBYY FineReader

N/A
0 Ratings
10.0

M‑Files

100%
1 Rating

Vendor post-sale

ABBYY FineReader

N/A
0 Ratings
9.6

M‑Files

96%
2 Ratings

Vendor pre-sale

ABBYY FineReader

N/A
0 Ratings
9.6

M‑Files

96%
2 Ratings

Likelihood to Recommend

ABBYY

It works exceptionally well for digitizing paper and scanned documents for storage and simple retrieval mainly thanks to OCR technology, which greatly simplifies the process. If there is a need for protection and/or signing scanned documents than ABBYY FineReader has all the necessary features implemented. It may not be the best choice for individuals, where advanced functionalities are not really needed.
Read full review

M‑Files

M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
Read full review

Pros

ABBYY

  • Read and analyze complicated documents
  • Automatically recognize tables and charts
  • Convert any documents into various common formats
Read full review

M‑Files

  • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
  • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
  • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
Read full review

Cons

ABBYY

  • Conversion to MS Word (formatting accuracy issues occur)
  • Conversion to MS Excel (formatting accuracy issues occur)
Read full review

M‑Files

  • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
  • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
  • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
Read full review

Pricing Details

ABBYY FineReader

Starting Price

$19 per month per user

Editions & Modules

ABBYY FineReader editions and modules pricing
EditionModules
FineReader PDF 15 Standard191
FineReader PDF 15 Corporate242
FineReader Pro for Mac693

Footnotes

  1. per month per user
  2. per month per user
  3. per year per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

M‑Files

Starting Price

Editions & Modules

M‑Files editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    ABBYY

    No answers on this topic

    M‑Files

    Because M-Files became a important tool inside the company. It supports very well the way that a document should be handle. The idea of using metadata instead of the physical file is too much better than handle folders and files. It has capabilities to create new features that can automate the daily basis usage of users, improving performance.
    Read full review

    Usability

    ABBYY

    No answers on this topic

    M‑Files

    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Read full review

    Reliability and Availability

    ABBYY

    No answers on this topic

    M‑Files

    always there.
    Read full review

    Performance

    ABBYY

    No answers on this topic

    M‑Files

    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Read full review

    Support Rating

    ABBYY

    No answers on this topic

    M‑Files

    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Read full review

    In-Person Training

    ABBYY

    No answers on this topic

    M‑Files

    We had online conference call training with a recording to use later as needed
    Read full review

    Online Training

    ABBYY

    No answers on this topic

    M‑Files

    They answer all questions and record your training for later use.
    Read full review

    Implementation Rating

    ABBYY

    No answers on this topic

    M‑Files

    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Read full review

    Alternatives Considered

    ABBYY

    Although both have functionalities that they share, in ABBYY FineReader they are better implemented, they have a better performance, in addition to being a more intuitive and simple user that makes their learning curve relatively simple, it is as if the options I need are always available. the hand and not within complicated menus or overloaded interfaces
    Read full review

    M‑Files

    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Read full review

    Scalability

    ABBYY

    No answers on this topic

    M‑Files

    do so much more than we need but has all the stuff we do need.
    Read full review

    Return on Investment

    ABBYY

    • Automated document conversion using Hot Folder heavily reduced workload [for] our IT Support department.
    • The amount of storage required for digitized paper documents has been reduced by 30%.
    • Ability to compare multilingual documents has increased productivity of our multinational departments.
    Read full review

    M‑Files

    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Read full review

    Screenshots

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