What users are saying about
18 Ratings
21 Ratings
18 Ratings
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Score 6.3 out of 100
21 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Project Management

    7.8

    Abstract

    78%

    Frame.io

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 3/3 features

    Workflow Automation

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Search

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    Communication

    8.7

    Abstract

    87%

    Frame.io

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 4/4 features

    Chat

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.1

    Abstract

    81%

    Frame.io

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 5/5 features

    Versioning

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Access control

    6.2
    62%
    4 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    2 Ratings
    N/A
    0 Ratings

    Device sync

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Frame.io is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    2.2

    Abstract

    22%
    4 Ratings
    9.2

    Frame.io

    92%
    7 Ratings

    Usability

    7.0

    Abstract

    70%
    1 Rating
    10.0

    Frame.io

    100%
    1 Rating

    Support Rating

    8.7

    Abstract

    87%
    7 Ratings
    8.9

    Frame.io

    89%
    3 Ratings

    Likelihood to Recommend

    Abstract

    • Large teams with dedicated design operations support
    • UX managers that want a facilitated workflow for their teams
    • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
    • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
    • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
    • If you're managing multiple pattern libraries
    Read full review

    Frame.io

    By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
    Read full review

    Pros

    Abstract

    • Versioning for desginers
    • Collaboration between team members
    Read full review

    Frame.io

    • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
    • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
    • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
    • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
    Read full review

    Cons

    Abstract

    • Asset exports are not as great as Zeplin and others.
    • Filtering within files.
    Read full review

    Frame.io

    • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
    • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
    Read full review

    Pricing Details

    Abstract

    Starting Price

    Editions & Modules

    Abstract editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Frame.io

      Starting Price

      $0 For up to 2 users

      Editions & Modules

      Frame.io editions and modules pricing
      EditionModules
      FreeFree1
      Pro152
      Team253
      EnterpriseContact sales team4

      Footnotes

      1. For up to 2 users
      2. per user/per month
      3. per user/per month
      4. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Abstract

      Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
      Read full review

      Frame.io

      I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
      Read full review

      Support Rating

      Abstract

      Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
      Read full review

      Frame.io

      I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
      Read full review

      Alternatives Considered

      Abstract

      I purchased and administer Abstract. It was requested by our design department who evaluated it.
      Read full review

      Frame.io

      Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
      Read full review

      Return on Investment

      Abstract

      • Single source of truth for the team.
      • Could quickly get expensive with corporate accounts.
      Read full review

      Frame.io

      • Frame.io has allowed the team to collaborate on our own schedules
      • Frame.io has allowed the team to collaborate remotely
      • Frame.io has allowed us to share content with clients for feedback before publishing
      Read full review

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