What users are saying about
12 Ratings
2 Ratings
12 Ratings
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Score 6.2 out of 101
2 Ratings
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Score 9 out of 101

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Zenkit

Well suited to most small business productivity requirements. Can be used as a basic CRM, used to manage projects. There are even use case templates for ERP, Inventory & Order Management, Document Management & HR. So in the absence of software covering these business functions in a business, they could use Zenkit to manage these simple processes at a bargain price (Free or $9per user per month depending on subscription).Less appropriate if you have more complex business process requirements.
Vince McConville profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Zenkit
8.0
Task Management
Accelo
5.0
Zenkit
9.6
Resource Management
Accelo
5.5
Zenkit
Gantt Charts
Accelo
6.0
Zenkit
Scheduling
Accelo
5.0
Zenkit
7.8
Workflow Automation
Accelo
5.0
Zenkit
7.4
Team Collaboration
Accelo
4.3
Zenkit
8.2
Support for Agile Methodology
Accelo
3.7
Zenkit
8.0
Support for Waterfall Methodology
Accelo
5.0
Zenkit
Email integration
Accelo
7.5
Zenkit
Mobile Access
Accelo
4.5
Zenkit
8.0
Timesheet Tracking
Accelo
7.2
Zenkit
Change request and Case Management
Accelo
5.3
Zenkit
Budget and Expense Management
Accelo
5.2
Zenkit
7.4
Document Management
Accelo
Zenkit
7.8

Professional Services Automation

Accelo
4.8
Zenkit
8.0
Quotes/estimates
Accelo
3.6
Zenkit
Invoicing
Accelo
4.2
Zenkit
Project & financial reporting
Accelo
5.3
Zenkit
8.0
Integration with accounting software
Accelo
6.3
Zenkit

Pros

Accelo

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo

Zenkit

  • Multiple Views - Kanban.Cards, Lists, Tables & even Mindmaps
  • Addition of custom fields which included numbers
  • In table view this can be filtered & numbered fields can have totals at the top.
  • Zenkit has handy pre-buitl templates for different kinds of use such a CRM
  • Has the ability to change field content across cards via bulk action. Neat!
  • Can have formulas in Cutom fields
  • Calander syncs to Google calendar
  • Can bulk import Trello lists & cards easily
Vince McConville profile photo

Cons

Accelo

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available

Zenkit

  • App sometimes a wee bit slow to sync but this has improved
  • Would like ability to reorder the position of a custom field in the card
  • Currently can't link emails to cards as in other CRM systems (ie use a bcc dropbox email address)
Vince McConville profile photo

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo

Zenkit

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo

Zenkit

In a previous review for Trello I said it was great, which it is. Zenkit, however, is Trello on steroids and previously only thing holding me back from moving totally to Zenkit was the fact they didn't have mobile apps. They now have a both Android & Iphone apps. So I will be completing the transition across to Zenkit. Will still use Trello on occasion.
Vince McConville profile photo

Return on Investment

Accelo

  • Allows our growing team to have more client information and context accessible during client interactions.
Ryan Freeman profile photo

Zenkit

  • For the price, it is definitely worth a punt.
  • Helped me manage tasks, processes and strategic goals thus saving time & being more efficient.
  • SImple to learn & plenty of tutorials so onboarding was straightforward.
Vince McConville profile photo

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation

Accelo Editions & Modules

Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Zenkit

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$9*
1.  per user

Zenkit Editions & Modules

Zenkit
Edition
Plus
$91
Business
$291
1. per user
Additional Pricing Details

Add comparison