What users are saying about
37 Ratings
6 Ratings
37 Ratings
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Score 8.7 out of 100
6 Ratings
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Score 8 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    8.0

    Brightpod

    80%
    Brightpod ranks higher in 8/8 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Resource Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Document Management

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Email integration

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Accelo is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Performance, Support Rating
    • Brightpod is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    8.0

    Brightpod

    80%
    5 Ratings

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating
    8.9

    Brightpod

    89%
    3 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating
    8.0

    Brightpod

    80%
    2 Ratings

    Availability

    Accelo

    N/A
    0 Ratings
    9.1

    Brightpod

    91%
    2 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings
    7.3

    Brightpod

    73%
    2 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings
    6.0

    Brightpod

    60%
    3 Ratings

    Implementation Rating

    Accelo

    N/A
    0 Ratings
    9.1

    Brightpod

    91%
    2 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    Brightpod

    I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
    Lisa Maier | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    Brightpod

    • A very visually pleasing layout of projects in a Kanban style view.
    • Keeps all communication on a task or project in one place, so that everyone is on the same page.
    • Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
    • Flexile recurring tasks.
    ­čî▓Jeremy Huffman | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    Brightpod

    • Reports.
    • Team Member workload.
    Sunil Shenoy | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    Brightpod

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $19 per month

    Brightpod Editions & Modules

    Edition
    Brightpod$19.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    Brightpod

    Brightpod 8.9
    Based on 3 answers
    It's working very well for our organization.
    Anonymous | TrustRadius Reviewer

    Usability

    Accelo

    Accelo 7.0
    Based on 1 answer
    No answer on this topic is available.

    Brightpod

    Brightpod 8.0
    Based on 2 answers
    Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
    Lisa Maier | TrustRadius Reviewer

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    Brightpod

    Brightpod 6.0
    Based on 3 answers
    Customer Support was fast and helpful.
    Sunil Shenoy | TrustRadius Reviewer

    Implementation Rating

    Accelo

    No score
    No answers yet
    No answers on this topic

    Brightpod

    Brightpod 9.1
    Based on 2 answers
    SaaS is the way forward :)
    Sunil Shenoy | TrustRadius Reviewer

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    Brightpod

    Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
    ­čî▓Jeremy Huffman | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    Brightpod

    • Increased employee efficiency
    • Ability to have remote teams
    Anonymous | TrustRadius Reviewer

    Screenshots

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