What users are saying about
11 Ratings
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Top Rated
164 Ratings
11 Ratings
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Score 6.2 out of 100

WatchGuard AuthPoint

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Top Rated
164 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Access Auditor

Access Auditor is great for evaluate your Governance Process and enhances that workflow before deployment. As we had to get the business up to speed afterword and that slowed us down.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

Authpoint is well suited to small and medium-sized businesses that want to protect their corporate systems with MFA. Due to its easy manageability and use and ability to protect a wide range of systems, it's a quick and easy way to prevent possible misuse of end-user credentials should they get into the wrong hands. It provides a level of protection in line with products targeted at larger institutions for the masses.
Ben Prendergast | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Access Auditor
7.6
WatchGuard AuthPoint
ID-Management Access Control
Access Auditor
7.0
WatchGuard AuthPoint
ID Management Single-Sign On (SSO)
Access Auditor
7.0
WatchGuard AuthPoint
Multi-Factor Authentication
Access Auditor
8.0
WatchGuard AuthPoint
Password Management
Access Auditor
6.0
WatchGuard AuthPoint
Account Provisioning and De-provisioning
Access Auditor
9.0
WatchGuard AuthPoint
ID Management Workflow Automation
Access Auditor
7.0
WatchGuard AuthPoint
ID Risk Management
Access Auditor
9.0
WatchGuard AuthPoint

Pros

Access Auditor

  • Create internal/operational efficiencies
  • Improve business process outcomes
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Ease of use, the mobile app is very ease to use once set up.
  • For companies that may have employees that are not comfortable using their personal smart phone for this MFA service, WatchGuard offers a hardware token solution. It's like a mini stop watch keychain that allows the MFA service to function without a smart phone.
  • Setting up new MFA accounts is ease, you can simply scan a QR code or do a quick manual setup.
Ryan Chester | TrustRadius Reviewer

Cons

Access Auditor

  • Product functionality and performance
  • Product roadmap and future vision
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Remove the use of Java. I didn't like the dependence and it caused problems early on prior to me realizing what was happening.
  • The addition of "operators" could be streamlined. I should be able to easily select an existing AuthPoint user to be added as an operator (i.e., one of my IT staff).
  • The timeout graphic/visualization on the mobile app sometimes confuses users who think that something is wrong even after approving the notification.
Dave Brown | TrustRadius Reviewer

Likelihood to Renew

Access Auditor

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.8
Based on 5 answers
We can no longer imagine working without AuthPoint.
It is simple and with push tokens much easier than rsa and other products on the market. It is very secure and gives us good installation options.
Oliver Mark | TrustRadius Reviewer

Usability

Access Auditor

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.2
Based on 18 answers
WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Access Auditor

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 7.7
Based on 2 answers
It failed a couple of times for a period of an hour or so, where systems were down.
Anonymous | TrustRadius Reviewer

Performance

Access Auditor

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 7.5
Based on 2 answers
No apparent problem besides a couple of times that systems weren't working
Anonymous | TrustRadius Reviewer

Support Rating

Access Auditor

Access Auditor 8.0
Based on 2 answers
It is hard to pick just one. Access Auditor has dramatically improved our processes and saved us a ton of time. Also, their support is top-notch.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.7
Based on 45 answers
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
Anonymous | TrustRadius Reviewer

Online Training

Access Auditor

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

Implementation Rating

Access Auditor

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.2
Based on 5 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

Access Auditor

Even if you only use their Auditing/Access Certification tool and not their Identity Management/Password Management tools, you're still able to complete entitlement reviews for SOX or any other compliance requirements.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

AuthPoint protects both cloud/app logins as well as, and most importantly, our corporate login (Active Directory based). WatchGuard AuthPoint gives the option of using hardware OTP tokens for corporate network login, as well as the mobile app which is simple to use, customise, and is extensible to other MFA services. Some of the other products we looked at only provide cloud and application protection, without the tie-in with Active Directory, which was critical for us.Using a product developed by WatchGuard also gave us great comfort knowing they are a security focused organisation, so security will be at the core of the product itself.
Dean Calvert | TrustRadius Reviewer

Scalability

Access Auditor

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.1
Based on 2 answers
We are a medium-sized company. We don't need rapid scaling.
Anonymous | TrustRadius Reviewer

Return on Investment

Access Auditor

  • Strong customer focus
  • Overall cost
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • We believe the previous reporting and monitoring solutions took up significantly more time prior to AuthPoint.
  • The time to activate for new staff is very quick and simple so no extensive training is required.
  • It has opened up a cost-effective way to facilitate access to systems, which may previously have been out of budget for clients.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Access Auditor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Access Auditor
8.0
WatchGuard AuthPoint
8.3

Likelihood to Renew

Access Auditor
WatchGuard AuthPoint
8.8

Usability

Access Auditor
WatchGuard AuthPoint
8.2

Reliability and Availability

Access Auditor
WatchGuard AuthPoint
7.7

Performance

Access Auditor
WatchGuard AuthPoint
7.5

Support Rating

Access Auditor
8.0
WatchGuard AuthPoint
8.7

Online Training

Access Auditor
WatchGuard AuthPoint
8.0

Implementation Rating

Access Auditor
WatchGuard AuthPoint
8.2

Scalability

Access Auditor
WatchGuard AuthPoint
8.1

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