What users are saying about
4 Ratings
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Score 8.7 out of 100
9 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Accruent CMMS - Maintenance Connection

Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
Aaron Green | TrustRadius Reviewer

SpaceIQ

SpaceIQ has been nothing but a positive for us. We have become so much more organized in our department and have only scratched the surface with what we can do with it. We are adding layers every week to improve our experience. Literally, the only thing I can think of that they could improve on is response time when it comes to customer service. We have loved SpaceIQ so far and I don't see that changing.
Brady Nelson | TrustRadius Reviewer

Pros

Accruent CMMS - Maintenance Connection

  • Customer Service is Outstanding.
  • Changes are made by MC through the entire network that makes suggestions.
  • The software is simple to use so even the most seasoned mechanic can navigate it.
Timothy Yaeger | TrustRadius Reviewer

SpaceIQ

  • Flexibility for growth. The ability to add new spaces and locations is easy.
  • SAML support is really easy to set up and very nice to use to get into the application quickly to find where someone is located.
  • Customer Support is quick to respond and always makes sure that your issues and questions have been fully resolved.
Chase Palmer, CISSP | TrustRadius Reviewer

Cons

Accruent CMMS - Maintenance Connection

  • No improvements at this time.
Kyler Keel | TrustRadius Reviewer

SpaceIQ

  • More training and onboarding resources detailed on site to make it easier for new employees to learn the ins and outs of the site
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Accruent CMMS - Maintenance Connection

Accruent CMMS - Maintenance Connection 7.0
Based on 1 answer
If I find a product with better support and some additional operational asset functions I would be willing to make a move.
Timothy Yaeger | TrustRadius Reviewer

SpaceIQ

No score
No answers yet
No answers on this topic

Usability

Accruent CMMS - Maintenance Connection

Accruent CMMS - Maintenance Connection 9.0
Based on 1 answer
Its very user friendly and works well in a manufacturing setting.
Timothy Yaeger | TrustRadius Reviewer

SpaceIQ

No score
No answers yet
No answers on this topic

Support Rating

Accruent CMMS - Maintenance Connection

Accruent CMMS - Maintenance Connection 6.5
Based on 4 answers
They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
Aaron Green | TrustRadius Reviewer

SpaceIQ

SpaceIQ 10.0
Based on 2 answers
I haven't had any issues with the software to date.
Anonymous | TrustRadius Reviewer

Implementation Rating

Accruent CMMS - Maintenance Connection

Accruent CMMS - Maintenance Connection 7.0
Based on 2 answers
If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
Timothy Yaeger | TrustRadius Reviewer

SpaceIQ

No score
No answers yet
No answers on this topic

Alternatives Considered

Accruent CMMS - Maintenance Connection

It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
Timothy Yaeger | TrustRadius Reviewer

SpaceIQ

Both of these companies have good space planning software solutions, but at the time we were exploring our options they were still building on what seemed to be an antiquated and bloated back-end that was not user-friendly compared to Space IQ. They had many more features than SpaceIQ could offer at the time, but SpaceIQ proved their ability to be agile and implement solutions faster than most tech companies I've worked with. At the time they were more of a startup, but I could see their promise, and we jumped in and have not regretted it one bit. They have continued to deliver innovative solutions even in areas where there were very few pain points. They continue to make things better and it's been great to work with them.
Anonymous | TrustRadius Reviewer

Return on Investment

Accruent CMMS - Maintenance Connection

  • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
  • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
Kyler Keel | TrustRadius Reviewer

SpaceIQ

  • It makes our lives easier.
  • We are able to review staff quickly at a glance.
  • We are able to reorganize our office space when needed.
Deidre Chavira | TrustRadius Reviewer

Pricing Details

Accruent CMMS - Maintenance Connection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SpaceIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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