What users are saying about

AceProject

6 Ratings

AceProject

6 Ratings
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Score 6.5 out of 101

FinancialForce PSA

14 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

AceProject

It is well suited if you have a specific work force or are working in a production or an assembly line style environment. It is also well suited if you have small teams that have to get out a certain amount of product in set periods of time. AceProjects is great for monitoring how long each individual spent on their specific task and subsequently how long the team took to complete their work.
Kyle Culpepper profile photo

FinancialForce PSA

Prioritize your integration points as different vendors are going to offer stronger integrations in certain areas (Financials vs. CRM)
The software is robust and flexible and supports multiple ways to get things done. Standardize on best practices for common processes, i.e., resource management.
Pick your user champions to help guide the process and drive adoption
No photo available

Feature Rating Comparison

Project Management

AceProject
3.2
FinancialForce PSA
8.6
Task Management
AceProject
5.0
FinancialForce PSA
8.4
Resource Management
AceProject
6.0
FinancialForce PSA
8.7
Gantt Charts
AceProject
3.0
FinancialForce PSA
7.9
Scheduling
AceProject
4.0
FinancialForce PSA
8.4
Workflow Automation
AceProject
1.0
FinancialForce PSA
9.2
Team Collaboration
AceProject
5.0
FinancialForce PSA
8.7
Support for Agile Methodology
AceProject
1.0
FinancialForce PSA
8.5
Support for Waterfall Methodology
AceProject
1.0
FinancialForce PSA
8.5
Document Management
AceProject
1.0
FinancialForce PSA
8.8
Email integration
AceProject
2.0
FinancialForce PSA
8.8
Mobile Access
AceProject
1.0
FinancialForce PSA
8.3
Timesheet Tracking
AceProject
8.0
FinancialForce PSA
9.1
Change request and Case Management
AceProject
4.0
FinancialForce PSA
8.8
Budget and Expense Management
AceProject
3.0
FinancialForce PSA
8.8

Professional Services Automation

AceProject
2.0
FinancialForce PSA
8.3
Project & financial reporting
AceProject
2.0
FinancialForce PSA
8.1
Quotes/estimates
AceProject
FinancialForce PSA
8.3
Invoicing
AceProject
FinancialForce PSA
7.9
Integration with accounting software
AceProject
FinancialForce PSA
8.7

Pros

  • Time Tracking
  • Resource allocation
  • Easy to implement, small adoption curve.
Kyle Culpepper profile photo
  • Simplicity. I never felt like the system was too complicated to figure out, even as I was just starting out using it.
  • Efficient. I like how easy is it to get through the entire process and see all of the data in an easy to read manner. It's good for the company to be able to organize its expense data using the product.
  • Fast. I was able to complete my expense reports fast and pain-free.
Andrew Mishler profile photo

Cons

  • Expand on data tracking
  • Improve report generation
  • Break out from just being a time clock manager.
Kyle Culpepper profile photo
  • It could do a better job of integrating the project tasks with the scheduled time in the future.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
FinancialForce PSA9.0
Based on 3 answers
We would renew but have been acquired and our parent company will drive the decisions around PSA systems
No photo available

Usability

No score
No answers yet
No answers on this topic
FinancialForce PSA8.0
Based on 2 answers
From my standpoint, FinancialForce PSA is relatively easy to use. As a System Administrator, I am able to maneuver around the software with ease. As a user of FinancialForce PSA, I am able to input my timecards and expense reports without any issues. I have received very positive and very negative feedback about using FinancialForce PSA, however, from users in other functional roles in my organization.
Luke Fitzwater profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
FinancialForce PSA9.0
Based on 1 answer
We have maybe had 1-2 outages over 3 years.
No photo available

Performance

No score
No answers yet
No answers on this topic
FinancialForce PSA7.0
Based on 1 answer
Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
No photo available

Support

No score
No answers yet
No answers on this topic
FinancialForce PSA9.0
Based on 3 answers
Pure customer support is fine and we have not needed much of it that I am aware of.
No photo available

In-Person Training

No answers on this topic
It was fine.
No photo available

Implementation

No score
No answers yet
No answers on this topic
FinancialForce PSA8.0
Based on 1 answer
Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
No photo available

Alternatives Considered

Kyle Culpepper profile photo
I've evaluated OpenAir and a few others and the main benefit was the easy integration and administration with SFDC.
No photo available

Return on Investment

  • We were able to track our production teams work and refine our methods to improve deliverable dates.
  • Once our staff reached a certain size the capability of the software began to lag. Diminishing returns.
  • The lack of reporting features made data regression and extrapolation difficult.
Kyle Culpepper profile photo
  • As an employee, it's taken something that is typically painful and time-consuming and made it more enjoyable and quick.
Andrew Mishler profile photo

Pricing Details

AceProject

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

FinancialForce PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details