Coremetrics / IBM Digital Analytics (discontinued) vs. Inbenta Enterprise Search
Coremetrics / IBM Digital Analytics (discontinued) vs. Inbenta Enterprise Search
Product | Rating | Most Used By | Product Summary | Starting Price |
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Coremetrics / IBM Digital Analytics (discontinued) | N/A | Based on the former Coremetrics, IBM Digital Analytics is a discontinued analytics product. IBM acquired Coremetrics in 2010, and re-branded the platform to the IBM Digital Marketing Optimization Solution. Product support was ultimately provided by Acoustic, but the product is not a part of the company's plans going forward. | N/A | |
Inbenta Enterprise Search | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
Coremetrics / IBM Digital Analytics (discontinued) | Inbenta Enterprise Search | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
More Pricing Information |
Coremetrics / IBM Digital Analytics (discontinued) | Inbenta Enterprise Search | |
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Top Pros | ||
Top Cons |
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Coremetrics / IBM Digital Analytics (discontinued) | Inbenta Enterprise Search | |
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Small Businesses | StatCounter Score 9.0 out of 10 | Algolia Score 8.9 out of 10 |
Medium-sized Companies | Siteimprove Score 8.8 out of 10 | Guru Score 9.0 out of 10 |
Enterprises | Contentsquare Score 8.7 out of 10 | Guru Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Coremetrics / IBM Digital Analytics (discontinued) | Inbenta Enterprise Search | |
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Likelihood to Recommend | 7.0 (24 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 5.8 (18 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 2.3 (4 ratings) | - (0 ratings) |
Online Training | 7.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 9.9 (2 ratings) | - (0 ratings) |
Configurability | 8.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Coremetrics / IBM Digital Analytics (discontinued) | Inbenta Enterprise Search | |
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Likelihood to Recommend | Discontinued Products | Inbenta Technologies Inc. |
Pros | Discontinued Products | Inbenta Technologies Inc. |
Cons | Discontinued Products | Inbenta Technologies Inc. |
Likelihood to Renew | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Usability | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Reliability and Availability | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Performance | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Support Rating | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Online Training | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Implementation Rating | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Alternatives Considered | Discontinued Products | Inbenta Technologies Inc. |
Scalability | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Return on Investment | Discontinued Products | Inbenta Technologies Inc. |
ScreenShots | Inbenta Enterprise Search Screenshots |