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5 Ratings
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Score 8 out of 101
5 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe profile photo

IDrive

Until they get themselves together, I can't think of a scenario where their service is well suited. But, since that's too short of a response, I'll just have to say that their product isn't well designed. It starts a backup as soon as it is installed without any schedule set. I spent a day talking to my ISP and computer tech trying to figure out why my internet was messed up. Finally, I looked at their software and discovered it was backing up all by itself.
Kathleen Allardyce profile photo

Feature Rating Comparison

File Sharing & Management

Acronis Backup Cloud
IDrive
7.0
Versioning
Acronis Backup Cloud
IDrive
5.0
Video files
Acronis Backup Cloud
IDrive
7.0
Audio files
Acronis Backup Cloud
IDrive
8.0
Access control
Acronis Backup Cloud
IDrive
6.0
File search
Acronis Backup Cloud
IDrive
8.0
Device sync
Acronis Backup Cloud
IDrive
8.0

Cloud Storage Security & Administration

Acronis Backup Cloud
IDrive
7.3
User and role management
Acronis Backup Cloud
IDrive
5.0
File organization
Acronis Backup Cloud
IDrive
8.0
Device management
Acronis Backup Cloud
IDrive
9.0

Cloud Storage Platform

Acronis Backup Cloud
IDrive
8.3
Performance
Acronis Backup Cloud
IDrive
8.0
Reliability
Acronis Backup Cloud
IDrive
8.0
Storage Reports
Acronis Backup Cloud
IDrive
9.0

Pros

  • The Acronis backup console is easy to use.
  • Acronis offers an online recovery console to access items quickly and easily.
  • The ability to backup and restore Office 365 mailboxes.
  • Creating backup plans and schedules is simple.
  • Email alerts notifying administrators on backup failures.
  • The backup deduplication and compression features is one of industries best.
Michael O'Riley profile photo
  • The offline initial backup is great - if it would work.
Kathleen Allardyce profile photo

Cons

  • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
  • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
Dan Gospe profile photo
  • The operation of their software.
  • Their tech support.
  • Their customer support.
Kathleen Allardyce profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I believe Acronis has the easiest interface to control backups and restores. The backup solution that didn't work the best for us was Symantec Backup. The other backup solutions (Unitrends, Barracuda,and Veeam) have similar backup features as Acronis and are recommended. Uniterends backup is more advanced and can be complicated not for organizations without IT staff.
Michael O'Riley profile photo
IDrive is less expensive and offers a wider array of services.
David Doss profile photo

Return on Investment

  • ROI has been huge. The cost is incredibly cheap, and we saved $1500/month by switching.
  • With a heavy impact on profits, we're able to bundle this backup plan into our basic server management plans with no additional cost, which raises the value of our offerings significantly.
Dan Gospe profile photo
  • Using iDrive has taken too much of my time, having a negative impact on revenue.
Kathleen Allardyce profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IDrive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details