What users are saying about
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Top Rated
76 Ratings
10 Ratings
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Score 7 out of 100

Druva Phoenix

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Top Rated
76 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service is well suited in any scenario where a business has a server environment that they cannot afford to have gone down for any amount of time. It is less suited in a smaller business environment where downtime for several hours does not disrupt the flow of the business enough to offset the cost of Acronis Disaster Recovery Service.
Anonymous | TrustRadius Reviewer

Druva Phoenix

Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.
Keith Richard, MBA | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis Disaster Recovery Service
Druva Phoenix
8.8
Universal recovery
Acronis Disaster Recovery Service
Druva Phoenix
8.8
Live recovery
Acronis Disaster Recovery Service
Druva Phoenix
8.5
Recovery verification
Acronis Disaster Recovery Service
Druva Phoenix
8.6
Business application protection
Acronis Disaster Recovery Service
Druva Phoenix
8.7
Multiple backup destinations
Acronis Disaster Recovery Service
Druva Phoenix
8.9
Incremental backup identification
Acronis Disaster Recovery Service
Druva Phoenix
8.8
Backup to the cloud
Acronis Disaster Recovery Service
Druva Phoenix
9.4
Deduplication and file compression
Acronis Disaster Recovery Service
Druva Phoenix
9.0
Snapshots
Acronis Disaster Recovery Service
Druva Phoenix
9.2
Flexible deployment
Acronis Disaster Recovery Service
Druva Phoenix
8.5
Management dashboard
Acronis Disaster Recovery Service
Druva Phoenix
8.2
Platform support
Acronis Disaster Recovery Service
Druva Phoenix
8.3
Retention options
Acronis Disaster Recovery Service
Druva Phoenix
8.6
Encryption
Acronis Disaster Recovery Service
Druva Phoenix
8.9

Pros

Acronis Disaster Recovery Service

  • Automatic IP handling
  • Automatic failover to the recovery service center
  • Very robust with a lot of options to use
Anonymous | TrustRadius Reviewer

Druva Phoenix

  • Recoverability: The speed with which backups can be located and restored is the best I've ever seen.
  • Visibility: it's easy to keep an eye on what's successfully backing up and, more importantly, what's not.
  • Availability: Anywhere, anytime; if you need to recover data in a jiffy you're not tied to a specific local server interface - the web console is easily accessible from anywhere.
  • Simplicity: Configuration of backup jobs is straightforward and guides easily followable.
Anonymous | TrustRadius Reviewer

Cons

Acronis Disaster Recovery Service

  • Pricing can be a hassle and sometimes unpredictable. This is a byproduct of having to sell compute points in a data center as well as the backup software.
  • Implementation can be a bit complicated; someone who doesn't know what their doing can have a bad recovery experience.
  • User setup can be tricky unless the reseller themselves builds an automatic system.
Anonymous | TrustRadius Reviewer

Druva Phoenix

  • personally, I find the menu structure to review a particular backup job cumbersome
  • we need the ability to have API driven (agentless) backups of Azure server workloads
  • for IaaS, phoenix must be cost competitive to platform backup services in AWS, Azure, etc.
Anonymous | TrustRadius Reviewer

Usability

Acronis Disaster Recovery Service

No score
No answers yet
No answers on this topic

Druva Phoenix

Druva Phoenix 8.8
Based on 50 answers
Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix
Tyler Cook | TrustRadius Reviewer

Support Rating

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service 10.0
Based on 1 answer
The reseller or MSP often determine support for the service that the client chooses to purchase the product from. On the reseller or MSP side, Acronis Disaster Recovery Service support is outstanding. They are quick to respond to issues and always have someone available to help answer questions about sales, using the product, or training.
Anonymous | TrustRadius Reviewer

Druva Phoenix

Druva Phoenix 9.0
Based on 57 answers
We haven't required much in the way of support from Druva after our implementation, however the few times we have had to contact them they have been fantastic. They've quickly offered solutions to our issues and followed up that they were working properly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acronis Disaster Recovery Service

Acronis Disaster Recovery Service provides an entirely cloud-based service that can be managed anywhere without the need for additional hardware. While we do offer other DRaaS options, they mainly involve redundant hardware that is costly and typically not suitable for small clients. Acronis Disaster Recovery Service provides a cloud-based service with agent-based installation at a competitive price.
Anonymous | TrustRadius Reviewer

Druva Phoenix

Carbonite is unstable. It would continually fail, shutting off the service. Because the backup service wasn't running, it wasn't "failing to back up" so we had no idea when the service would randomly, without indication, shut itself off.

Driva has proven simple and stable.
Joe Manship | TrustRadius Reviewer

Return on Investment

Acronis Disaster Recovery Service

  • Helped us to provide a complete offering to clients, whether they use it or not.
  • Allows us to compete with other DRaaS offerings.
  • It gives us multiple price points and objectives to offer clients when showing them different solutions.
Anonymous | TrustRadius Reviewer

Druva Phoenix

  • This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis Disaster Recovery Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Druva Phoenix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Acronis Disaster Recovery Service
10.0
Druva Phoenix
8.7

Usability

Acronis Disaster Recovery Service
Druva Phoenix
8.8

Support Rating

Acronis Disaster Recovery Service
10.0
Druva Phoenix
9.0

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