What users are saying about
10 Ratings
42 Ratings
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Score 8.1 out of 100
10 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Acronis True Image

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

GoodSync

It is mainly because of its features and reliability. Even when dealing with large drives, after the analysis step, it can identify the changes that occurred between the backup or synchronization drive and the master drive and presents to the use the choices of what should be done about the changes. The user can accept the changes or tweak which the backup or synchronization will do. The SW will remember those decisions for future activities on the same drives.
Joe Cuschieri | TrustRadius Reviewer

Pros

Acronis True Image

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

GoodSync

  • Quickly analyzes the drives and compares files and dates to give a complete picture
  • Gives you complete control over what to do with files that are similar but my not be matching. (same name, different size or date)
Troy Alcorn | TrustRadius Reviewer

Cons

Acronis True Image

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

GoodSync

  • Can't sync to Sharepoint 2016 at this time. Which is a problem since we are on 2016 already.
Jackie Ramos | TrustRadius Reviewer

Usability

Acronis True Image

Acronis True Image 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

GoodSync

No score
No answers yet
No answers on this topic

Performance

Acronis True Image

Acronis True Image 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

GoodSync

No score
No answers yet
No answers on this topic

Support Rating

Acronis True Image

Acronis True Image 9.0
Based on 12 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

GoodSync

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis True Image

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

GoodSync

For reliability, GoodSync is beyond comparison. Some of the other tools I tried either fail through the backup/synchronization process, leaving one with unknown status of what has been backed up and what has not, wasting an inordinate amount of time because one has to repeat the whole process. Goodsync, even if it stops because of power glitches can easily pick up where it left after performing the analysis
Joe Cuschieri | TrustRadius Reviewer

Scalability

Acronis True Image

Acronis True Image 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

GoodSync

No score
No answers yet
No answers on this topic

Return on Investment

Acronis True Image

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

GoodSync

  • This has saved many hours of work because occasionally the flash drives die, break, fail or get left behind somewhere. The time to get all the files and software back in working order would take a day or two. By keeping several of them identical with GoodSync, work goes on without missing a beat.
Troy Alcorn | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis True Image

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoodSync

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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