What users are saying about
3 Ratings

Smartsheet

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Top Rated
253 Ratings
3 Ratings
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Score 9.1 out of 101

Smartsheet

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Top Rated
253 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

Smartsheet

Well suited for project planning, sprint planning/tracking, task assignment. Less appropriate for image/asset repository even though one could use it for such function.
Thomas Boon Koo profile photo

Feature Rating Comparison

Project Management

Actionspace
6.9
Smartsheet
8.3
Task Management
Actionspace
8.0
Smartsheet
8.6
Resource Management
Actionspace
4.0
Smartsheet
8.4
Gantt Charts
Actionspace
7.0
Smartsheet
9.0
Scheduling
Actionspace
5.0
Smartsheet
8.5
Workflow Automation
Actionspace
6.0
Smartsheet
8.6
Team Collaboration
Actionspace
6.0
Smartsheet
9.2
Support for Agile Methodology
Actionspace
6.0
Smartsheet
8.2
Support for Waterfall Methodology
Actionspace
7.0
Smartsheet
8.0
Document Management
Actionspace
7.0
Smartsheet
8.8
Email integration
Actionspace
7.0
Smartsheet
7.4
Mobile Access
Actionspace
8.0
Smartsheet
7.8
Timesheet Tracking
Actionspace
9.0
Smartsheet
7.8
Change request and Case Management
Actionspace
8.0
Smartsheet
7.7
Budget and Expense Management
Actionspace
8.0
Smartsheet
7.8

Professional Services Automation

Actionspace
8.0
Smartsheet
7.6
Quotes/estimates
Actionspace
8.0
Smartsheet
6.9
Invoicing
Actionspace
8.0
Smartsheet
6.4
Project & financial reporting
Actionspace
8.0
Smartsheet
8.4
Integration with accounting software
Actionspace
8.0
Smartsheet
8.7

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available
  • Smartsheet has been excellent for assigning tasks to teams. By entering my team member's contact information and a due date, I can easily set reminders to keep them on track and to notify me if anything is running behind.
  • Reports are an excellent way to pull information from multiple sheets. One of our teams uses this for each staff member to track their case load. Team leads are able to easily see the status of each assignment.
  • Smartsheet is easy to learn. We have staff ranging widely in age and technology use. The functionality of Smartsheet is like a mix of Excel and Google Docs with the additional perk of alerts and easy collaboration. We have found that anyone who has even basic experience with Excel can easily work in Smartsheet with a little extra guidance.
  • Conditional formatting automatically changes as a project is updated by you and/or your team. This makes it easy to identify where the project is on track and where it is falling behind with just a quick glance at your Gantt Chart or spreadsheet.
Meghan M. Prentiss profile photo

Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available
  • Growing pains. There are some features I still do not know about or do not have the proper training to utilize or understand. Even though paid workshops are available in WA they are outside my area (San Francisco, Bay Area). Furthermore, if I want to be an advocate of this software to hopefully educate my company to use it I would like more available courses (prefer free) in my reach to better push it forward.
  • Mixed review, some think it's easy and some find it complicated. Maybe add more integration and features or even templates to help these users.
Lauren Cruz profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Smartsheet8.9
Based on 20 answers
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
Kris Walsh profile photo

Usability

No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss profile photo

Support

No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
The product works great. The support team is responsive, but hardly ever needed. Training and consulting is free.
Kris Walsh profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Great product
Kristin Komassa profile photo

Alternatives Considered

No answers on this topic
Not everyone has a Gmail account or Microsoft Access, with Smatsheet you do not have to worry about that! They are cloud based and all you need to do is share your spreadsheet with another user if you wish. We currently are testing Smartsheet because it has many elements we seek to utilize and the live collaboration is great! I may not have used many other tools thus far, but Smartsheet is definitely a top leader for project management tools.
Lauren Cruz profile photo

Return on Investment

  • ROI
  • tracking
No photo available
  • Our staff efficiency has greatly increased. We serve about 20 internal customers who request mailing lists and reports 2-3 times a day. Our previous solution was a website that sent an email, but we didn't have a repository and my staff just had to manage her tasks using email, which was very inefficient. Now she uses SmartSheet to do recurring tasks, reminders, track hours per request, requester, etc.
  • My staff meetings are shorter and deeper in content. Instead of reviewing all the projects, we talk about obstacles, challenges and successes!
  • When we are SWAMPED, it makes it easier for me to justify balancing workloads, hiring temporary help, and paying overtime.
  • I no longer have to micro-manage projects-I just setup a SmartSheet and check in as needed.
  • The iPad app makes it easy for me to check in even when I'm not at my computer.
Kate Goldberg profile photo

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details