What users are saying about

Actionspace

3 Ratings

Smartsheet

Top Rated
235 Ratings

Actionspace

3 Ratings
Score 9 out of 101

Smartsheet

Top Rated
235 Ratings
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
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Smartsheet

Again, if you are the head of a department and manage multiple project managers, Smartsheet will keep you organized, keep your info up to date and safe online, and will give you the tools you need to access on desktop or mobile. It will create efficiencies just by convenience alone. It also helps our organization become more GDPR compliant. With a million different Excel spreadsheets floating around, saved on different laptops, it's hard to track and manage privacy issues. With Smartsheet, it's all online, in one spot and deleted that data is easy.
Megan Gates profile photo

Feature Rating Comparison

Project Management

Actionspace
6.9
Smartsheet
7.9
Task Management
Actionspace
8.0
Smartsheet
8.4
Resource Management
Actionspace
4.0
Smartsheet
8.2
Gantt Charts
Actionspace
7.0
Smartsheet
8.6
Scheduling
Actionspace
5.0
Smartsheet
8.3
Workflow Automation
Actionspace
6.0
Smartsheet
8.3
Team Collaboration
Actionspace
6.0
Smartsheet
9.2
Support for Agile Methodology
Actionspace
6.0
Smartsheet
7.4
Support for Waterfall Methodology
Actionspace
7.0
Smartsheet
7.1
Document Management
Actionspace
7.0
Smartsheet
8.9
Email integration
Actionspace
7.0
Smartsheet
7.0
Mobile Access
Actionspace
8.0
Smartsheet
7.6
Timesheet Tracking
Actionspace
9.0
Smartsheet
7.2
Change request and Case Management
Actionspace
8.0
Smartsheet
7.6
Budget and Expense Management
Actionspace
8.0
Smartsheet
7.1

Professional Services Automation

Actionspace
8.0
Smartsheet
7.5
Quotes/estimates
Actionspace
8.0
Smartsheet
6.9
Invoicing
Actionspace
8.0
Smartsheet
6.5
Project & financial reporting
Actionspace
8.0
Smartsheet
8.5
Integration with accounting software
Actionspace
8.0
Smartsheet
8.0

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available
  • Conditional Formatting is an easy and highly effective way to assist readability, and more importantly, upkeep of a project plan.
  • While not obviously a team management tool, don't overlook these functions in Smartsheet, which can obviate the need for other such tools.
  • The web interface is slick and modern in all the best ways a modern app should be. It can be customized far beyond just a MPP-alike.
No photo available

Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available
  • Linking cells to a second spreadsheet is helpful. However, there seems to be some gaps in the designed functionality. When you want to remove something, and unlink the original, the previously linked cells in the second spreadsheet do not delete as well (requiring manual deletion and wasted time). There seems to be some problems with filtering, and then sorting a column (it won't let you). Last, the Reports feature used to show "last update" by the minute which was updated even if just looked at and resaved. A few months ago, the "last update" column would not update even if a change was made. The Smartsheet rep replied by email saying Reports require a change to a column header to make "last update" update. This is not helpful because I update the date query to sort the data I would like to look at each week in the report (and never need to change any columns). For me, this has caused a negative impact in what I thought was an effective work flow.
  • Adequate customer service, but not superior. I've had immediate help through email with Smartsheet tech support. However, I would prefer a phone call for two-way interaction. Additionally, I attended a helpful webinar, but submitted a question, and was told all questions would be followed up with individually. I never heard back.
  • There have been some problems with connectivity. Maybe 10–20 times in the past year, I have received "Smartsheet is unavailable at this time, check your browser" while other websites are still accessible. I had to wait anywhere from a few minutes to an hour to access our data. A few times it went offline while I was working and I hadn't saved (there is a helpful reminder that pops up every 10 minutes reminding you to save your work though).
Courtney Barringer profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Smartsheet8.9
Based on 20 answers
I believe this product adds value to my day-to-day work, it is all about collaboration when you work in a global company.
No photo available

Usability

No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
Smartsheet is a spreadsheet. Everyone is familiar with spreadsheets.
That being said, comparing Smartsheet to a spreadsheet is like comparing a Golf Cart to a Tesla.
Yea, they both have 4 wheels and run on electric power, but... (:
Kris Walsh profile photo

Support

No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
I usually get a response within a few hours. I even followed up with a tech support specialist that I met while at the Smartsheet headquarters and he was able to help me out with another (very complex) formula.
Amber Bales profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Involve as many people as possible in the process, so they are not surprised by it. Get an executive sponsor to send out an email expressing their support of Smartsheet to minimize resistance.
Kris Walsh profile photo

Alternatives Considered

No answers on this topic
I have used both Daptiv and Project Insight within companies of 60-200 users. These definitely have their use a place in a organization that is prepared to adopt one system and commit to requiring all team members use it to collaborate with. Smartsheet has been a great tool for an environment where that is not possible but you still need to get a project plan created to keep the team on track
Kira Kaltschmidt , PMP profile photo

Return on Investment

  • ROI
  • tracking
No photo available
  • Smartsheet has helped us keep track of new employees via workflow processes that we did not have in place before. As a result, we have not lost track of enrollments, software logins, etc.
  • We are able to log and plan social media posts which saves us time because we can also look back and re-use posts from historical data.
  • We also save time by setting up automatic notifications when certain tasks are completed. This eliminates the need for staff to remember to manually notify staff of actions taken.
Christina Onolaja profile photo

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details