What users are saying about
3 Ratings

M‑Files

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75 Ratings
3 Ratings
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Score 7.8 out of 101

M‑Files

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75 Ratings
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Score 9.2 out of 101

Add comparison

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
Derek Schroeder profile photo

M‑Files

M-Files is well-suited for searching files, documents, etc., that are located in several different databases and/or applications. It also simplifies the search process quickly by displaying results from several different sources simultaneously.
Tom Purdy profile photo

Feature Rating Comparison

Enterprise Content Management

ActiveDocs
M‑Files
8.0
Content capture & imaging
ActiveDocs
M‑Files
7.3
File sync, storage & archiving
ActiveDocs
M‑Files
8.0
Document management
ActiveDocs
M‑Files
8.2
Records management
ActiveDocs
M‑Files
7.9
Content search & retrieval
ActiveDocs
M‑Files
8.3
Enterprise content collaboration
ActiveDocs
M‑Files
7.3
Content publishing & creation
ActiveDocs
M‑Files
10.0
Security, risk management & information governance
ActiveDocs
M‑Files
7.9
Contract lifecycle management
ActiveDocs
M‑Files
7.7
Automated workflows
ActiveDocs
M‑Files
7.7
Artificial intelligence
ActiveDocs
M‑Files
7.5

Pros

  • The user-friendly interface guides you through the template creation process.
  • Highly customizable including rules for following client/customer information.
  • Fast and easy to use - anyone can create documents once templates are in place.
Derek Schroeder profile photo
  • Object & document relations
  • Finding documents & objects
  • Workflows for classes
  • Metadata behind documents & objects (is the key to search & discover documents)
No photo available

Cons

  • The built-in template designs are a bit lackluster. While there are numerous, they all have the same blase style and formatting
  • The built-in template designs are not very diverse and could be expanded upon.
Derek Schroeder profile photo
  • Customer service. We experienced some difficulty with our account this year and the service wasn't the most responsive. We rely on M-Files to run our department and without prompt responses/clear resolutions, it became fairly frustrating.
  • Problem resolution. We were shut out of our account for a month or so this year which really set us back as a company. Not sure why it took so long to resolve, but again, it was a significant hinderance.
  • We have a backlog of contracts that need to be uploaded. Anything that allows the contracts to be input into the system in a quicker, more efficient manner would be helpful
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
M‑Files9.1
Based on 6 answers
we could not live with out it.. M-Files has become a integral part of our day to day operation.
Tim Goetz profile photo

Usability

ActiveDocs9.0
Based on 1 answer
Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
Derek Schroeder profile photo
M‑Files9.1
Based on 4 answers
very user friendly, anyone can use this program with ease.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
M‑Files9.1
Based on 3 answers
always there.
Tim Goetz profile photo

Performance

ActiveDocs8.0
Based on 1 answer
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
Derek Schroeder profile photo
M‑Files9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz profile photo

Support

No score
No answers yet
No answers on this topic
M‑Files9.6
Based on 3 answers
the software does everything we need and then some. Even stuff we didn't even know we needed.
Tim Goetz profile photo

In-Person Training

No answers on this topic
We had online conference call training with a recording to use later as needed
No photo available

Online Training

No score
No answers yet
No answers on this topic
M‑Files9.1
Based on 2 answers
lots of information for using this.. the You Tube videos helped much as well.
Tim Goetz profile photo

Implementation

No score
No answers yet
No answers on this topic
M‑Files9.6
Based on 2 answers
M-files personnel are very helpful, don't be afraid to ask questions.
No photo available

Alternatives Considered

ActiveDocs and HotDocs are very similar. HotDocs requires training or a technically savvy mind to pick up and run with. ActiveDocs seems much more user-friendly and easy to use. HotDocs, however, can produce some very intricate documents based on the templates. Both use rules and question-based information intake. Another benefit of ActiveDocs is its integration with numerous systems including Office 365.
Derek Schroeder profile photo
No photo available

Scalability

No score
No answers yet
No answers on this topic
M‑Files10.0
Based on 1 answer
do so much more than we need but has all the stuff we do need.
Tim Goetz profile photo

Return on Investment

  • Greatly increases productivity by removing document creation and copy-pasting from an employee's workflow.
  • Reduces mistakes made during the manual document creation process, ensuring better and more professional deliverables.
  • Cost for the software is market price and very fair for what is gained.
Derek Schroeder profile photo
  • Efficiency. We experienced high turnover with the integration so this allows for contract management to take place, even when the department is no longer privy to the agreement and when it may be up for renewal, termination, etc.
No photo available

Pricing Details

ActiveDocs

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ActiveDocs More Information

M‑Files

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Please contact an M-Files representative via https://www.m-files.com for pricing information.

M‑Files More Information