What users are saying about
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.2 out of 101
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 10 out of 101

Likelihood to Recommend

OpenText Analytics

It depends on extensibility, set-up, access & style. Actuate performs fairly well, but has performance issues because it sits on top of eclipse, which sits on top of Java. Extensibility usually comes at that price. Set-up is fairly straightforward and it can be secured.
Bri Gipson profile photo

ZAP Business Intelligence

ZAP is an incredible tool for those IT Organizations that need to stay lean. Within days, I was able to implement the ZAP solution instead of hiring Developers and ETL developers to tie into multiple Data infrastructures.
Roger Safont profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
ZAP Business Intelligence
8.8
Drill-down analysis
OpenText Analytics
6.0
ZAP Business Intelligence
9.0
Formatting capabilities
OpenText Analytics
3.0
ZAP Business Intelligence
9.0
Integration with R or other statistical packages
OpenText Analytics
ZAP Business Intelligence
8.0
Report sharing and collaboration
OpenText Analytics
ZAP Business Intelligence
9.0

BI Standard Reporting

OpenText Analytics
ZAP Business Intelligence
9.0
Pixel Perfect reports
OpenText Analytics
ZAP Business Intelligence
10.0
Customizable dashboards
OpenText Analytics
ZAP Business Intelligence
9.0
Report Formatting Templates
OpenText Analytics
ZAP Business Intelligence
8.0

Report Output and Scheduling

OpenText Analytics
ZAP Business Intelligence
8.8
Publish to Web
OpenText Analytics
ZAP Business Intelligence
9.0
Publish to PDF
OpenText Analytics
ZAP Business Intelligence
9.0
Report Versioning
OpenText Analytics
ZAP Business Intelligence
9.0
Report Delivery Scheduling
OpenText Analytics
ZAP Business Intelligence
8.0
Delivery to Remote Servers
OpenText Analytics
ZAP Business Intelligence
9.0

Data Discovery and Visualization

OpenText Analytics
ZAP Business Intelligence
9.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
ZAP Business Intelligence
10.0
Location Analytics / Geographic Visualization
OpenText Analytics
ZAP Business Intelligence
9.0
Predictive Analytics
OpenText Analytics
ZAP Business Intelligence
9.0

Access Control and Security

OpenText Analytics
ZAP Business Intelligence
8.3
Multi-User Support (named login)
OpenText Analytics
ZAP Business Intelligence
8.0
Role-Based Security Model
OpenText Analytics
ZAP Business Intelligence
8.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
ZAP Business Intelligence
8.0
Single Sign-On (SSO)
OpenText Analytics
ZAP Business Intelligence
9.0

Mobile Capabilities

OpenText Analytics
ZAP Business Intelligence
7.0
Responsive Design for Web Access
OpenText Analytics
ZAP Business Intelligence
7.0
Dedicated iOS Application
OpenText Analytics
ZAP Business Intelligence
7.0
Dedicated Android Application
OpenText Analytics
ZAP Business Intelligence
7.0
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
ZAP Business Intelligence
7.0

Application Program Interfaces (APIs) / Embedding

OpenText Analytics
ZAP Business Intelligence
8.0
REST API
OpenText Analytics
ZAP Business Intelligence
8.0
Javascript API
OpenText Analytics
ZAP Business Intelligence
8.0
iFrames
OpenText Analytics
ZAP Business Intelligence
8.0
Java API
OpenText Analytics
ZAP Business Intelligence
8.0
Themeable User Interface (UI)
OpenText Analytics
ZAP Business Intelligence
8.0
Customizable Platform (Open Source)
OpenText Analytics
ZAP Business Intelligence
8.0

Pros

OpenText Analytics

  • End user ability to customize Business Intelligence Reporting Tools (BIRT)
  • Actuate Support is usually prompt and helpful.
  • Ability to embed in other applications, has extendable code for authenticating/authorizing users.
Amy Broome profile photo

ZAP Business Intelligence

  • Extremely Robust Interface
  • Implementation and Connection to Data Stores extremely fast. I was able to implement BI reporting within days.
  • Fantastic Support
  • Cost Effective Tool for any IT organization. Reduction in FTE, Data Reporting Deployment, and Cube Creation.
Roger Safont profile photo

Cons

OpenText Analytics

  • The debug tool that came with the Actuate 8 developer was poorly written in my opinion; compiling a report could be very difficult when a number of functions were being called.
  • There wasn't any reporting that could be run to download Actuate utilization statistics. Analytics had to be done by manually reviewing who had been running reports.
  • At times when the Actuate Server would become overloaded the only solution was to restart it. There wasn't a way to clear up the list of pending report requests.
Todd Bellamy profile photo

ZAP Business Intelligence

  • I would love to see a strong integration with Google Analytics. ZAP works great with CRM platforms but would be interested to get the metrics on how marketing campaigns are tied to organic traffic and PPC.
Roger Safont profile photo

Likelihood to Renew

OpenText Analytics

OpenText Analytics 3.9
Based on 9 answers
We have invested much into the software and hardware that supports our reporting platform - Actuate is a staple in our environment.
No photo available

ZAP Business Intelligence

No score
No answers yet
No answers on this topic

Support

OpenText Analytics

OpenText Analytics 9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo

ZAP Business Intelligence

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText Analytics

We looked at a few other competitor's products but based on value for features chose Actuate for its total cost of ownership.
No photo available

ZAP Business Intelligence

ZAP has a better interface and user-friendly.
Roger Safont profile photo

Return on Investment

OpenText Analytics

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available

ZAP Business Intelligence

No answers on this topic

Pricing Details

OpenText Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ZAP Business Intelligence

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Add comparison