60 Ratings
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Score 8.2 out of 101
2 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The key question to a client would be to ask if they want to be able to do their own web site site maintenance without the need of software. The added benefit of the CMS is that it also comes with the CRM, e-Mail campaign capabilities, reporting and much more.
Jeff French profile photo

Customer Focus

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Marlon Seijas profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Customer Focus
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.3
Customer Focus
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Customer Focus
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.9
Customer Focus
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Customer Focus
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Customer Focus
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Customer Focus
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Customer Focus
List management
Adobe Business Catalyst (Discontinued)
3.0
Customer Focus
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Customer Focus

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Customer Focus
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Customer Focus
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Customer Focus
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Customer Focus
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Customer Focus

Campaign Management

Adobe Business Catalyst (Discontinued)
2.3
Customer Focus
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Customer Focus
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Customer Focus

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Customer Focus
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Customer Focus
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Customer Focus

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Customer Focus
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Customer Focus
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Customer Focus
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Customer Focus

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.6
Customer Focus
API
Adobe Business Catalyst (Discontinued)
7.8
Customer Focus
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Customer Focus
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Customer Focus
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Customer Focus

Online Storefront

Adobe Business Catalyst (Discontinued)
Customer Focus
9.2
Product catalog & listings
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Product management
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Bulk product upload
Adobe Business Catalyst (Discontinued)
Customer Focus
10.0
Branding
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Mobile storefront
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Product variations
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Website integration
Adobe Business Catalyst (Discontinued)
Customer Focus
10.0
Visual customization
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
CMS
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0

Online Shopping Cart

Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Checkout user experience
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
Customer Focus
8.0
Personalized recommendations
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
SEO
Adobe Business Catalyst (Discontinued)
Customer Focus
7.0

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Shipping
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0
Custom functionality
Adobe Business Catalyst (Discontinued)
Customer Focus
9.0

Pros

Adobe Business Catalyst (Discontinued)

  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
Pauline Kraus profile photo

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • I love web apps but it can be time consuming to get the bulk import file just right the first time
  • Support is good, but the effort to research can be massive for unusual issues
  • Metadata on blog posts and pages can require lots of content editing at a slow pace
Kristi Millsap, MBA profile photo

Customer Focus

  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
Marlon Seijas profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

Business Catalyst outperforms other CMS systems out there. Because it's a hosted content management system maintained by Adobe we have to spend less time worrying about server setup, maintenance, and security and more time building better websites. We also don't have to worry about system updates and upgrading to new features as these happen automatically. Performance also excels on Adobe Business Catalyst compared to Drupal, Wordpress and Joomla. In all, Adobe Business Catalyst, with it's predefined functionality allows us to build powerful websites more efficiently then the competitors out there.
Scott Shefler profile photo

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Customer Focus

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Complete reporting connecting dollars spent on marketing to dollars earned as revenue
  • Faster turn-around on ideas into market-ready content
  • Better service to clients through greater usability in account management
Kristi Millsap, MBA profile photo

Customer Focus

  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
Marlon Seijas profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Business Catalyst (Discontinued) Editions & Modules

Additional Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*

* Site setup and training

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Add comparison