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Score 7.8 out of 101
3 Ratings
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Score 9.9 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

WebLinc

At least in retail, I would only recommend using Weblinc for merchandising and uploading products.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
WebLinc
WYSIWYG email editor
Adobe Business Catalyst
2.5
WebLinc
Dynamic content
Adobe Business Catalyst
9.0
WebLinc
Ability to test dynamic content
Adobe Business Catalyst
7.5
WebLinc
Landing pages
Adobe Business Catalyst
6.7
WebLinc
A/B testing
Adobe Business Catalyst
7.0
WebLinc
Mobile optimization
Adobe Business Catalyst
8.0
WebLinc
Email deliverability
Adobe Business Catalyst
8.1
WebLinc
List management
Adobe Business Catalyst
3.2
WebLinc
Triggered drip sequences
Adobe Business Catalyst
6.8
WebLinc

Lead Management

Adobe Business Catalyst
1.8
WebLinc
Lead nurturing
Adobe Business Catalyst
1.8
WebLinc
Lead scoring and grading
Adobe Business Catalyst
2.2
WebLinc
Data quality management
Adobe Business Catalyst
1.5
WebLinc
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
WebLinc

Campaign Management

Adobe Business Catalyst
2.4
WebLinc
Calendaring
Adobe Business Catalyst
2.5
WebLinc
Event/webinar marketing
Adobe Business Catalyst
2.3
WebLinc

Social Media Marketing

Adobe Business Catalyst
8.2
WebLinc
Social sharing and campaigns
Adobe Business Catalyst
7.8
WebLinc
Social profile integration
Adobe Business Catalyst
8.6
WebLinc

Reporting & Analytics

Adobe Business Catalyst
7.1
WebLinc
Dashboards
Adobe Business Catalyst
8.0
WebLinc
Standard reports
Adobe Business Catalyst
7.1
WebLinc
Custom reports
Adobe Business Catalyst
6.1
WebLinc

Platform & Infrastructure

Adobe Business Catalyst
6.4
WebLinc
API
Adobe Business Catalyst
7.1
WebLinc
Role-based workflow & approvals
Adobe Business Catalyst
7.0
WebLinc
Customizability
Adobe Business Catalyst
6.0
WebLinc
Integration with Salesforce.com
Adobe Business Catalyst
5.5
WebLinc

Online Storefront

Adobe Business Catalyst
WebLinc
4.4
Product catalog & listings
Adobe Business Catalyst
WebLinc
5.0
Product management
Adobe Business Catalyst
WebLinc
6.0
Bulk product upload
Adobe Business Catalyst
WebLinc
4.0
Branding
Adobe Business Catalyst
WebLinc
5.0
Mobile storefront
Adobe Business Catalyst
WebLinc
2.0
Product variations
Adobe Business Catalyst
WebLinc
5.0
Website integration
Adobe Business Catalyst
WebLinc
2.0
Visual customization
Adobe Business Catalyst
WebLinc
6.0

Online Shopping Cart

Adobe Business Catalyst
WebLinc
2.0
Abandoned cart recovery
Adobe Business Catalyst
WebLinc
1.0
Checkout user experience
Adobe Business Catalyst
WebLinc
3.0

Online Payment System

Adobe Business Catalyst
WebLinc
2.0
eCommerce security
Adobe Business Catalyst
WebLinc
2.0

eCommerce Marketing

Adobe Business Catalyst
WebLinc
4.0
Promotions & discounts
Adobe Business Catalyst
WebLinc
2.0
Personalized recommendations
Adobe Business Catalyst
WebLinc
4.0
SEO
Adobe Business Catalyst
WebLinc
6.0

eCommerce Business Management

Adobe Business Catalyst
WebLinc
1.8
Order processing
Adobe Business Catalyst
WebLinc
3.0
Inventory management
Adobe Business Catalyst
WebLinc
1.0
Shipping
Adobe Business Catalyst
WebLinc
2.0
Custom functionality
Adobe Business Catalyst
WebLinc
1.0

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Merchandising products as you are able to see the actual product you are merchandising.
  • Creating new categories and subcategories and arranging them in whatever order you want. Also having the ability to easily hide a category/subcategory.
  • Uploading product and changing the colorway the customer sees.
No photo available

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • We were never able to delete categories/subcategories. And because of this inability, it was often difficult navigating the back-end. If we accidentally deleted a category/subcategory, it would create a problem on the front end.
  • Creating discount codes was a nightmare. It was easy enough to create, but the text/description area was so sensitive and often had a mind of its own. This sensitivity created problems on the front end as well, ranging from incomplete text showing up to the products tiling all in one row. Also, there wasn't an easy way to create a "complex" discount code (complex defined as any code that wasn't a % off)
  • In general, it was very buggy. We were constantly opening tickets.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
WebLinc10.0
Based on 1 answer
Continuous wins with WebLinc make this an easy choice.
Jeremy LaCivita profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
Weblinc was more user-friendly and less confusing to work with.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Overall, it was more work keeping it running than seemed necessary. It felt like almost everyday there was something new that had to be fixed, which increased frustration both on the employee and customer end. I would say it definitely decreased employee efficiency.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WebLinc

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details