Likelihood to Recommend It's good if you have a good use case for that feed. I do know that you have to incorporate it in a process in isolation. It's not you don't realize the full value, so you have to incorporate it into an overall improvement process. I would say the pro cases are marketing optimization with respect to campaigns. And I would say that the areas it's not well suited is in distilling attribution. So if you were to take all of the improvements that it suggested, the numbers exceed revenue, which isn't real, but that's a hard problem to solve. Nobody's really solved that problem well. So distilling the attribution piece would be good. And it is well suited for marketing campaigns in the ideation phase of so
Read full review As I mentioned earlier, it's best used for "presentations," rather than bona fide "training." That's why we tend to use it when the information is relatively simple and/or doesn't need to be fully internalized or mastered (which would require providing opportunities for practice and feedback and a more engaging, interactive learning experience). However, it can be used as part of a blended-learning solution, with some information provided via an Adobe Presenter module first, and then some kind of instructor-led session as a follow-up, which would include more role-specific info, as well as practice and feedback opportunities. Also, as I mentioned earlier, Adobe Presenter Video Express is great for creating quick overview demos about a new system -- more of a "see what it can do" type thing than a "here's how you do it" thing (unless the "it" is very simple and the video is used more as a microlearning/performance support type of offering).
Read full review Pros Rich and engaging learning experiences that capture employees' attention. Is multi-device capable so our teams can take classes where it's most convenient for them during the day, especially if they don't have an assigned static workstation? Allows us to personalize compliance training based on where our employees are at in the organizational chart, competencies, and requirements. Read full review Because it integrates with PowerPoint, it is possible to go from planning outline to storyboard to final output withing a single document and as part of a seamless and logical design process. Its ability to create videos that capture screens along with web-cam recordings, then edit them within the solution means higher level training recordings can be created versus, say a recorded WebEx training session. Presenter's ability to create quiz elements similar to Adobe Captivate, add interactions, and interface with Adobe's LMS means it is capable of functioning as a complete e-learning development environment. . If up front cost is a consideration, Presenter wins hands down over many better known training development and e-learning solutions. Ronald Ray Sr. Instructional Designer, Training Coordinator and Client Services Manager
Read full review Cons High initial set-up cost and licensing fees for all employees at one go Once a courses been enrolled by employee, there's no function to remove those courses by themselves. Mobile version not working very well and some contents not able to load, e.g. Leaderboard, Level. Read full review E learning news server could be more intuitive Numerical indicator for updates is confusing Organization of updates could be better organized Read full review Likelihood to Renew Currently, our company uses this program and another competitor for our learning management software. We like the adaptability of this program and appreciate the customer service that Adobe provides, however the other program is starting to turn out to be a better value for our company as they improve their compatibility.
Read full review My company is pretty invested in the Adobe ecosystem and is unlikely to change that in the foreseeable future. Also, Adobe Presenter is a very valuable tool and, with the new subscription model and the pricing we have, a relatively modest expense now. It's also fairly easy to learn and use, so it is starting to spread beyond the sphere of the various Learning & Development departments.
Read full review Usability In general, the user experience in Adobe Learning Manager is very satisfactory. The layout of the interface, the structure and the order of the available functionalities make it very intuitive and usable. The adaptation to mobile devices is very convenient since most of the participants connect through these electronic devices.
Read full review It is easy to learn and use, but is frustrating if you begin to run into error messages concerning Flash as you are in the publishing stage.
Read full review Reliability and Availability On a few occasions, I've logged in to issue a test to a staff member and my course would just spin. I've had to reschedule several test attempts due to this. In my opinion, the issue was not resolved by Adobe
Read full review It is easy to access since it is an added tool to the Powerpoint program. We have not had complaints from faculty members regarding not having it available when they need it.
Read full review Performance The performance of Adobe Captivate Prime is also extremely good. The user interface is fast and easy to load. The complexity is not nearly as bad as some of the other programs on the market. Speed was not impacted.
Read full review Due to the aforementioned issues with Flash, it can be discouraging to get to the publishing stage and begin receiving error messages. Once we are able to move past that issue, we have great success with the performance of Adobe Presenter.
Read full review Support Rating I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.
Read full review I think I pretty much answered this earlier....premium support is extremely expensive and online support can be difficult to navigate. Although, to be fair, when it comes to Presenter (compared to, say, Captivate), there isn't too frequent a need for support, since Presenter is a rather simple tool to use
Read full review In-Person Training Training by my staff was quick. Could have been a bit longer. Had to pick up on things myself
Read full review Implementation Rating Trial period was great, and It let me plenty of time to try the different feature of the platform. However, when we decided to move forward, the ADOBE team was slow and not reactive at all. Actually after 2 years, I am still waiting for answers which is quite unacceptable.
Read full review Alternatives Considered 360 keeps up the Adobe learning manager. It even outclasses it in certain parts, but with a huge stalwart tech giant like Adobe, it is hard to keep up. Many of the features are present, but there's always that final touch missing. And it is always trying to play catchup.
Read full review LMS365 and Adobe Presenter are not that much different, the major issue that we faced with LMS was that we had to integrate that with the SharePoint, for accessibility and that cases whole lot of confusions and keeping things clean as SharePoint was being used for file store and sharing within the company. Moving to Adobe Presenter was taken as it was independent platform and didn't have any dependency.
Read full review Scalability The product's overall scalability and flexibility is extremely good. I wish that the other products our company uses were this flexible! The product is easy to deploy across multiple departments and teams as needed.
Read full review The program still seems to rely heavily on Adobe Flash even though the online community is moving away from it. When publishing, users will experience error messages regarding Flash, which can make it difficult to complete your work.
Read full review Return on Investment We are a small organization, so for now, we aren't quite sure if our ROI is working. But are confident in how this system will help us grow. Our consumers have been truly delighted about the LMS and view us at a much more professional level now. High level of security is very positive. Read full review It will be safe to say that overall impact had been positive in regards to ROI Training costs have been reduced by a huge margin since we started using this tool. Time consumed in training staff is also decreased, as with Adobe Presenter training can be done remotely and are able to train different groups at the same time. Read full review ScreenShots Adobe Learning Manager Screenshots