What users are saying about

Adobe Captivate

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95 Ratings
Top Rated
15 Ratings

Adobe Captivate

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95 Ratings
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Score 7.7 out of 101
Top Rated
15 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Adobe Captivate

If you need a full-featured screen recording application to create robust, interactive training, then I don't think there's a better product out there than Captivate. However, if you just need to create a non-interactive demo, then Captivate may be overkill and there are less expensive and easier to use products out there for that, even within Adobe's own product line. (For example, if you buy Adobe Presenter, it comes with Adobe Presenter Video Express, which is great for creating quick-and-dirty screen capture demos.)If you're only interested in creating non-systems e-learning (like product or compliance e-learning), then I think there are products out there that are better suited to that (unless you're already a Captivate expert), such as Lectora and Storyline.
Laura Gillenwater profile photo

SilkRoad Learning

GreenLight works well with tracking compliance training. During the selection process I would ask pointed questions about support. Our implementation went well (Dave M. did an excellent job) and the technical help is very good, however, it appears they are understaffed.
Charles Maxcy profile photo

Feature Rating Comparison

Learning Management

Adobe Captivate
8.0
SilkRoad Learning
8.0
Course authoring
Adobe Captivate
8.2
SilkRoad Learning
8.0
Course catalog or library
Adobe Captivate
8.1
SilkRoad Learning
8.0
Player/Portal
Adobe Captivate
7.7
SilkRoad Learning
8.0
Learning content
Adobe Captivate
7.5
SilkRoad Learning
8.0
Mobile friendly
Adobe Captivate
8.1
SilkRoad Learning
8.0
Progress tracking & certifications
Adobe Captivate
8.3
SilkRoad Learning
8.0
Assignments
Adobe Captivate
7.4
SilkRoad Learning
8.0
Compliance management
Adobe Captivate
9.0
SilkRoad Learning
8.0
Learning administration
Adobe Captivate
8.3
SilkRoad Learning
8.0
Learning reporting & analytics
Adobe Captivate
7.4
SilkRoad Learning
8.0
Social learning
Adobe Captivate
8.3
SilkRoad Learning
8.0

Pros

  • Evolving, each version improves over the last one; with subscription pricing you always have access to the newest version (vs. 1-time purchase).
  • Comprehensive - allows you to create almost any kind of computer-based interactions, from simple presentations to in-depth simulations.
  • Easy to integrate - multiple publishing options make it easy to share published courses on LMS platforms, or directly with end users via URLs.
Tim Griffith profile photo
  • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
  • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
  • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
Charles Maxcy profile photo

Cons

  • Tougher learning curve than some eLearning authoring tools - the interface isn't as familiar as what some other tools provide, so the learning curve can be a little tougher - but once you've got it, it's very intuitive and easy to use
  • Fewer pre-built interaction tools than some other eLearning authoring tools - if you have an idea of what kind of interaction you want to create it's very easy, but you'll often be doing it from the ground up (vs. having a lot of nice pre-built interaction templates). This can be a pro or a con, because it can be a little more time consuming, but also provides more flexibility in terms of what you can create.
  • Sometimes acts a little buggy - every once in a while I'll encounter the software just not acting quite right (e.g. buttons not doing what they're supposed to). Typically this happens with larger projects, and typically restarting the program resolves the issue.
Tim Griffith profile photo
  • The UI is a little out of date and not as user-friendly or intuitive as could be desired.
  • The uploading of documents and document management could use some work. Changing versions of documentation can be time-consuming.
No photo available

Likelihood to Renew

Adobe Captivate9.3
Based on 3 answers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
Tracy Ford profile photo
SilkRoad Learning3.6
Based on 2 answers
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Donna Ingram profile photo

Usability

Adobe Captivate8.0
Based on 2 answers
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Tracy Ford profile photo
SilkRoad Learning8.0
Based on 1 answer
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Donna Ingram profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Donna Ingram profile photo

Performance

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
It works well most of the time.
Donna Ingram profile photo

Support

Adobe Captivate8.3
Based on 2 answers
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
John Fester profile photo
SilkRoad Learning7.0
Based on 1 answer
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Donna Ingram profile photo

Online Training

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
some are thorough and others are not. I like that they are available for review.
Donna Ingram profile photo

Alternatives Considered

I prefer Articulate 360 over Adobe Captivate. While Captivate does have more features overall, Articulate 360 is much easier to navigate and nice, clean courses can be created in a fraction of the time.
No photo available
I did not make any decisions in selecting Greenlight. It was acquired before I was hired.
Donna Ingram profile photo

Scalability

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Donna Ingram profile photo

Return on Investment

  • The eLearning courses that were created using the tool have helped to increase associate's overall knowledge of our company and business processes.
  • Because the system is more complicated to use and to create courses the way you want them, we were not able to complete and publish as many courses as the business was demanding.
No photo available
  • GreenLight allows us to track compliance toward organizational training goals each year.
  • GreenLight provides customized training compliance reports for all stakeholders.
Kevin Wright, CPLP profile photo

Pricing Details

Adobe Captivate

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Learning

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details