What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

AnswerDash

5 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

AnswerDash

5 Ratings
Score 7.2 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

AnswerDash

It is very useful if a customer isn't quite sure what they want, and prefer not to speak to a member of our sales team directly. It is less useful for our experienced knowledgeable customers.
Brooke Schell profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
AnswerDash
Role-based user permissions
Adobe Experience Manager
8.1
AnswerDash

Platform & Infrastructure

Adobe Experience Manager
7.7
AnswerDash
API
Adobe Experience Manager
7.5
AnswerDash
Internationalization / multi-language
Adobe Experience Manager
7.9
AnswerDash

Web Content Creation

Adobe Experience Manager
7.1
AnswerDash
WYSIWYG editor
Adobe Experience Manager
8.3
AnswerDash
Code quality / cleanliness
Adobe Experience Manager
6.9
AnswerDash
Admin section
Adobe Experience Manager
7.2
AnswerDash
Page templates
Adobe Experience Manager
6.9
AnswerDash
Library of website themes
Adobe Experience Manager
5.8
AnswerDash
Mobile optimization / responsive design
Adobe Experience Manager
8.0
AnswerDash
Publishing workflow
Adobe Experience Manager
7.8
AnswerDash
Form generator
Adobe Experience Manager
6.0
AnswerDash

Web Content Management

Adobe Experience Manager
6.3
AnswerDash
Content taxonomy
Adobe Experience Manager
7.2
AnswerDash
SEO support
Adobe Experience Manager
6.9
AnswerDash
Bulk management
Adobe Experience Manager
5.4
AnswerDash
Availability / breadth of extensions
Adobe Experience Manager
6.5
AnswerDash
Community / comment management
Adobe Experience Manager
5.3
AnswerDash

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Importing our existing frequently asked questions and question and answer pages to the AnswerDash platform is absolutely effortless.
  • The feature within AnswerDash 2 intuitively learns and forecast questions for each individual customer is remarkably accurate.
  • Our customer experience satisfaction is at an all-time high and is contributing to an increase in sales.
Brooke Schell profile photo

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • The price is on the high end. We use a good part of our web growth budget on just AnswerDash.
  • I really have no other complaints. Although expensive, it's worth every penny.
  • We have had 0% negative feedback from our customers regarding AnswerDash.
Brooke Schell profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I had no involvement in the selection process of Adobe Experience Manager, however, from a user experience point of view, I would recommend it over other CMS due to its ease of use, user friendliness, and clean appearance. You can look at the pages by listing, or by structure. This makes it so easy to find pages
Vanessa Suarez profile photo
AnswerDash is the first of its kind that we as a company have had the pleasure of implementing.
Brooke Schell profile photo

Return on Investment

  • I am not involved in the acquisition part of AEM as the client was the one involved in that decision.
Vanessa Suarez profile photo
  • It has freed up a great amount of time for our sales team.
  • The sales team is able to focus on acquiring new clientele resulting in greater sales numbers company-wide.
  • The sales team can also make a greater number of repeat up-sells and add-on sales when the customers don't feel like they are being taken advantage of.
Brooke Schell profile photo

Screenshots

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AnswerDash

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details