What users are saying about
Top Rated
150 Ratings
5 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
5 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If the employees in charge of creating pages are not developers, this is a great platform since everything is easy and drag and drop style. For a developer, this might be more frustrating since small code tweaks are not as accessible.
Vanessa Suarez profile photo

AnswerDash

It is very useful if a customer isn't quite sure what they want, and prefer not to speak to a member of our sales team directly. It is less useful for our experienced knowledgeable customers.
Brooke Schell profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
AnswerDash
Role-based user permissions
Adobe Experience Manager
8.2
AnswerDash

Platform & Infrastructure

Adobe Experience Manager
7.6
AnswerDash
API
Adobe Experience Manager
7.5
AnswerDash
Internationalization / multi-language
Adobe Experience Manager
7.7
AnswerDash

Web Content Creation

Adobe Experience Manager
7.0
AnswerDash
WYSIWYG editor
Adobe Experience Manager
8.2
AnswerDash
Code quality / cleanliness
Adobe Experience Manager
7.0
AnswerDash
Admin section
Adobe Experience Manager
7.5
AnswerDash
Page templates
Adobe Experience Manager
6.9
AnswerDash
Library of website themes
Adobe Experience Manager
5.5
AnswerDash
Mobile optimization / responsive design
Adobe Experience Manager
7.0
AnswerDash
Publishing workflow
Adobe Experience Manager
8.0
AnswerDash
Form generator
Adobe Experience Manager
6.3
AnswerDash

Web Content Management

Adobe Experience Manager
6.1
AnswerDash
Content taxonomy
Adobe Experience Manager
6.6
AnswerDash
SEO support
Adobe Experience Manager
6.5
AnswerDash
Bulk management
Adobe Experience Manager
6.1
AnswerDash
Availability / breadth of extensions
Adobe Experience Manager
6.1
AnswerDash
Community / comment management
Adobe Experience Manager
5.4
AnswerDash

Pros

  • User friendly interface is easy to learn for people that do not have a technical background and it is easy to train employees how to use it.
  • The flexibility of content management. The content hierarchy on the website is easily changeable because it allows the user to move things around at any stage of the content management process, before or after publishing.
  • The structure of the system in templates and components is very logical and easy to explain to the senior management and/or project sponsors.
Tea Dejanovic profile photo
  • Importing our existing frequently asked questions and question and answer pages to the AnswerDash platform is absolutely effortless.
  • The feature within AnswerDash 2 intuitively learns and forecast questions for each individual customer is remarkably accurate.
  • Our customer experience satisfaction is at an all-time high and is contributing to an increase in sales.
Brooke Schell profile photo

Cons

  • Allow all vested parties to a project to be notified once any changes occur to a page
  • Allow for paid media campaign management
Nadia Sweeting, MS profile photo
  • The price is on the high end. We use a good part of our web growth budget on just AnswerDash.
  • I really have no other complaints. Although expensive, it's worth every penny.
  • We have had 0% negative feedback from our customers regarding AnswerDash.
Brooke Schell profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I've done numerous implementations using WordPress (a free open source CMS that many medium sized companies are leveraging) and found that it's really awkward for non-technical users. Adobe CQ is a much more friendly piece of software for managing large and varied pieces of content. However, if you just want a corporate blog, WordPress will definitely fill your needs.
Curtis Mortensen profile photo
AnswerDash is the first of its kind that we as a company have had the pleasure of implementing.
Brooke Schell profile photo

Return on Investment

  • Lead generation through rapid campaign launches
  • Reduce the reliance on IT
  • Regular content refresh making the company more active and present
No photo available
  • It has freed up a great amount of time for our sales team.
  • The sales team is able to focus on acquiring new clientele resulting in greater sales numbers company-wide.
  • The sales team can also make a greater number of repeat up-sells and add-on sales when the customers don't feel like they are being taken advantage of.
Brooke Schell profile photo

Screenshots

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AnswerDash

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details