What users are saying about

ADP Resource

27 Ratings
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Score 6.5 out of 101

Evolution Payroll

1 Ratings
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Score 7 out of 101

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Likelihood to Recommend

ADP Resource

This is no fault of ADP, I would want to use our software to it's full potential. [I would like to use it for] letting the employees have access to their records for changes to their address and to view their payroll records. I like that I have so much access to process payroll but I, feel the cost does not justify the use. It is pricey for what I am using it for and this is the decision of our President.
Yolanda Gaytan profile photo

Evolution Payroll

We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.
Erik Hall profile photo

Feature Rating Comparison

Payroll Management

ADP Resource
Evolution Payroll
7.7
Pay calculation
ADP Resource
Evolution Payroll
10.0
Direct deposit files
ADP Resource
Evolution Payroll
10.0
Salary revision and increment management
ADP Resource
Evolution Payroll
3.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • It keeps track of 401K deferrals.
  • It keeps track of our payroll taxes.
  • It handles a variety of payroll types (Hourly, Salary, Weekly, Semi-Monthly and Monthly).
  • Keeps track of SUTA and FUTA rates.
Erik Hall profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
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  • One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out.
  • You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing.
  • In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider.
  • I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality.
  • I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of).
Erik Hall profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
Evolution Payroll4.0
Based on 1 answer
Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.
Erik Hall profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
This is the first payroll software I have used. My prior experience was keeping track of the various aspects of a really simple payroll (no benefits at all) in PeachTree 20 plus years ago, so I am unable to provide a comparison.
Erik Hall profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • Considering this company was processing payroll manually and keeping track of all of the items in handwritten ledgers prior to using this software, I would think the impact has been substantially beneficial, just in time and effort savings.
  • The company bought into this service about 20 years prior to my joining them. So, I don't know when they accomplished ROI.
  • My company didn't purchase the software, they use it because the payroll processor uses it as their payroll system. So, there is not traditional ROI, as they never purchased the software.
Erik Hall profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Evolution Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details