ADP TotalSource vs. WorkforceHub by SwipeClock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.1 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
WorkforceHub
Score 6.6 out of 10
N/A
WorkforceHub is a solution that aims to make it easy to keep track of employee scheduling, availability, and location, from SwipeClock.
$4
per month per employee
Pricing
ADP TotalSourceWorkforceHub by SwipeClock
Editions & Modules
No answers on this topic
Essentials
$4
per month per employee
Plus
$7
per month per employee
Offerings
Pricing Offerings
ADP TotalSourceWorkforceHub
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP TotalSourceWorkforceHub by SwipeClock
Top Pros
Top Cons
Best Alternatives
ADP TotalSourceWorkforceHub by SwipeClock
Small Businesses
Justworks
Justworks
Score 7.8 out of 10
When I Work
When I Work
Score 9.2 out of 10
Medium-sized Companies
Justworks
Justworks
Score 7.8 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Beeline Extended Workforce Platform
Beeline Extended Workforce Platform
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourceWorkforceHub by SwipeClock
Likelihood to Recommend
1.0
(16 ratings)
9.0
(1 ratings)
Support Rating
3.3
(3 ratings)
10.0
(1 ratings)
User Testimonials
ADP TotalSourceWorkforceHub by SwipeClock
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
Read full review
SwipeClock
It is a great system, pretty easy to use. The only suggestion I have is to improve the time it takes to set up. It seems like it takes a bit too long. Otherwise, it's a great and robust tool.
Read full review
Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
Read full review
SwipeClock
  • Time Tracking
  • PTO Tracking
  • Scheduling
Read full review
Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
Read full review
SwipeClock
  • Improves set up time
Read full review
Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
Read full review
SwipeClock
Everyone I work with at TimeSimplicity is professional and knowledgeable.
Read full review
Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
Read full review
SwipeClock
No answers on this topic
Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
Read full review
SwipeClock
  • ROI
  • Tracking PTO improvement
  • Robust scheduling
Read full review
ScreenShots