17 Ratings
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Score 6.5 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

I believe ADP AdvancedMD is best suited for a small-medium size practice. I could see where it may not be best suited for an eye doctor or hospital type setting. Otherwise, it is great for all other specialties. I have used it at a billing service as well and it was wonderful!
No photo available

Kareo Medical Billing

As a physical therapy group, we are a little different than most doctor and hospital offices. We see patients 2 and 3 times a week for several weeks and then may never see the patient again. So I feel it is a great fit for our clinic.
Dana Holguin profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.4
Kareo Medical Billing
7.9
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
7.0
Claims management
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
8.3
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
8.3
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
8.2
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
7.6

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.4
Kareo Medical Billing
9.1
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
8.1
Kareo Medical Billing
9.1
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
9.1
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
9.1

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.8
Kareo Medical Billing
7.3
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
9.1
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
8.0
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
8.0
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
1.8
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.5
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
8.9
Kareo Medical Billing
7.4
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
7.9
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
Customization
AdvancedPM (formerly ADP AdvancedMD)
9.9
Kareo Medical Billing
7.7
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
9.4
Kareo Medical Billing
8.7
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.7
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
9.9
Kareo Medical Billing
8.8
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
9.9
Kareo Medical Billing
8.6
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
8.6

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.3
Kareo Medical Billing
8.5
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
8.2
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.5
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.8

Pros

  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
No photo available
  • Kareo stays up to date on insurance changes which allow for smooth transitions.
  • Kareo asks for feedback and has a place to go and request changes or additions that would make our job easier.
  • I love that you can submit a help ticket or call, if you prefer, with any questions or problems that you may have. They are always very prompt with their follow up.
Dana Holguin profile photo

Cons

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
No photo available
  • The process of gaining ERA status with insurance companies has become a little more tedious since I started 3 years ago.
Michelle Underhill, MA, CCC-SLP profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
No photo available
We used BrickMed for 6 years before switching to Kareo and WebPT. BrickMed was great as a billing tool but did not work well as an EHR for our Clinic.
Dana Holguin profile photo

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kareo Medical Billing

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details