AdvancedPM (formerly ADP AdvancedMD)

16 Ratings
Score 5.7 out of 101

Kareo Medical Billing

6 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

If you want peace of mind knowing the reliability of the product and helpfulness of those behind the scenes in troubleshooting and tech support, this is a product worth having. The system processes fast. The vast amount of reports available meets every financial need in my book. Easy to learn
No photo available

Kareo Medical Billing

Well-suited to independent private practices.
Michelle Underhill, MA, CCC-SLP profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.9
Kareo Medical Billing
7.9
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.7
Kareo Medical Billing
7.0
Claims management
AdvancedPM (formerly ADP AdvancedMD)
9.5
Kareo Medical Billing
8.3
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.2
Kareo Medical Billing
8.3
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
9.5
Kareo Medical Billing
8.2
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
8.5
Kareo Medical Billing
7.6

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.8
Kareo Medical Billing
9.1
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
9.1
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
9.1
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Medical Billing
9.1

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.3
Kareo Medical Billing
7.3
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
9.1
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
8.0
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
8.0
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
1.8
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.5
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Medical Billing
7.4
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Medical Billing
7.9
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
Customization
AdvancedPM (formerly ADP AdvancedMD)
6.0
Kareo Medical Billing
7.7
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
7.5
Kareo Medical Billing
8.7
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.7
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Medical Billing
8.8
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
5.0
Kareo Medical Billing
8.6
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Medical Billing
8.6

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.7
Kareo Medical Billing
8.5
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Medical Billing
8.2
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.5
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Medical Billing
8.8

Pros

  • Detailed Aging reports very easy to follow and helpful in our business.
  • Navigation around appointment scheduler is excellent.
  • Creating custom templates with AMD convenient.
  • Best part--when system is slow, I can instantly send feedback on it, and see results soon!
No photo available
  • The arrangements with clearinghouses make most electronic billing a breeze. Then it automatically drops all paper claims to a pile that makes us able to easier send paper claims.
  • The reports I can run make it easy to zone in on claims that need special attention.
  • I like how I can easily see the open balance on an account when applying a payment so I know if it is good to settle or needs more attention.
Heather Hackworth profile photo

Cons

  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
No photo available
  • I do like that you can import reports to Excel, unfortunately when you do it reverts everything to text. You have to manually go in and change the format and redo all the formulas. I would like this be more user friendly.
  • I do like the custom report function, however I have never gotten it to work. You have to download an add-in program but it didn't work either.
  • Several patients ask for a summary of charges and amounts paid by them for the year so they can use for tax purposes. The closest report for this does not give a date range as a choice. It only does by case and most cases go through to the new year. I would like to see this as an option. The only report that does have this has way too much info and would be pages and pages long. I can import to Excel but then I have to reformat and update formulas. (See Above)
Dana Holguin profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
No photo available
We are much happier with Kareo than Compulink. The software as a service makes it easy to manage claims from multiple locations when I cannot be on site. The reports and all other aspects I have mentioned as distinct to Kareo. We had a very hard time tracking things with Compulink.
Heather Hackworth profile photo

Return on Investment

  • In comparison to other software companies out there, you can be confident in knowing that ADP AdvancedMD is a great product! They have customer support available from 8am - 8pm EST, so there should always be someone there to help!
No photo available
  • By supplying our office with reports that help us zero in on problem claims, I can get money in the bank faster.
  • The speed and ease of claim submission definitely benefits our clinic revenue.
Heather Hackworth profile photo

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kareo Medical Billing

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details