afi.ai vs. Rewind Backups

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.

If your business (or your clients) use QBO using Rewind is an absolute no-brainer in my book. For a modest monthly cost (less than $10 per month per QBO file) you get cheap insurance against losing data and having to spend endless hours re-creating everything. When we use QB Desktop we back up the client QB files for the same reason. Now that things are increasingly moving to QBO we have the same option through Rewind.

Incentivized

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• I like that it has an organized and very simple-to-use user interface, with a very striking and colorful appearance.
• The one that allows you to make backup copies in an automated way, leaving aside the long manual process and its wait.
• The one that grants an incredible rewind function that differentiates it from the rest and gives the advantage of reestablishing any unwanted step or change that is not to our liking.
• The one that is a software that not only covers the creation of backup copies but also provides the protection of these thanks to its encryption.

Incentivized

• Reporting API could be improved
• Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

• The interface is a bit slow; it would be nice to have something much more interactive and visually appealing. Not only that, but platform loading times in general can be slow. However, making copies or rewinds flows daily.

Incentivized

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

Trello only has manual backup options, which only save raw data in the form of spreadsheet exports--which would be a nightmare to rebuild into new boards! Other Trello backup options were similar. Rewind is the only one I've found that can recover the boards as they were at specific moments in time (i.e. right before losing data).

Incentivized

• We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

• I feel a lot more liberated to experiment with different page layouts and styles without worrying about causing any damage to the shop.
• With the ability to rewind and restore to a previous backup, we have more peace of mind while experimenting with new functionality.
• I don't have to worry about remembering to back up because it does it for me on a regular basis.

Incentivized