Aisera vs. Drift
Aisera vs. Drift
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aisera | N/A | Aisera's Conversational AI solution provides immersive and engaging multi-turn conversational experiences to users with full voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver speedy remediation of knowledge requests for immediate self-service resolutions with zero lag time. With self-service, the right answers are provided to users, improving CSAT and NPS. Goals: - Reduce MTTR to 50 sec. - Increase CSAT/NPS up to 50% - 80% of requests are self… | N/A | |
Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aisera | Drift | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Chat Analytics and Reports |
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Aisera | Drift | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aisera | Drift | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (52 ratings) |
Usability | - (0 ratings) | 7.0 (3 ratings) |
Support Rating | - (0 ratings) | 7.7 (3 ratings) |
Aisera | Drift | |
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Likelihood to Recommend | AISERA No answers on this topic | Drift |
Pros | AISERA No answers on this topic | Drift |
Cons | AISERA No answers on this topic | Drift |
Usability | AISERA No answers on this topic | Drift |
Support Rating | AISERA No answers on this topic | Drift |
Alternatives Considered | AISERA No answers on this topic | Drift |
Return on Investment | AISERA No answers on this topic | Drift |
ScreenShots | Aisera Screenshots | Drift Screenshots |