Aladtec vs Aspect Workforce Management

• Aladtec allows easy access to forms, change orders and schedules from any device.
• Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
• Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.

Read full review

• The tool offers a great deal of flexibility in forecasting approaches. It allows you to track seasonality, growth, day of week factors, arrival patterns, store information on holidays and special events. You have the flexibility to forecast based on historical data or user defined data or a combination.
• Although somewhat complex to configure initially, the scheduling features are also quite flexible allow you to create schedule scenarios for the most unique situations.
• There are a great number of reports available in the tool and the tools offers you a variety of different options for pulling the same data making it much easier to analyze and trend. You can also set up routine reports to automatically run and export in a variety of different formats and save to shared drives or even email to specific users.
• The agent interface "Empower" it also very intuitive making it easy for agents to view their schedules, request time off, participate in shift bids and view their own performance reports.

Read full review

• The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
• No other issues to note.

Read full review

• Some of the features can be difficult for a new user to learn. Once they have them down, the software functions wonderfully; however, the learning curve can be high.
• While RTA is a great tool to utilize, the look has not changed in a long time. It has an 'old-school' software appearance that does not match the core system.
• When dealing with huge sets of data (for example, changing schedules for an entire year for many agents), the software can hang for quite a while. While this is not a frequent occurence and can happen with any application, it can be frustrating for some users.

Read full review

• In the first 12 months of use we saved nearly 13x our investment in overtime alone. The following year we realized an average of 46 hours per week of time saved in workforce management.
• We have seen no negative impacts from the use of Aladtec. Our only regret is not having it earlier.

Read full review

• Staffing cost
• Identifying gaps in the day, using intra-days to map out and foresee trouble areas and plan for them
• Cross functioning teams, using the tools this application has to help manage different LOB's

Read full review