Advanced ALB Legal Software vs Thomson Reuters ProLaw | TrustRadius

What users are saying about

Score 8.4 out of 10

Based on 2 reviews and ratings

Score 7.9 out of 10

Based on 17 reviews and ratings

Attribute Ratings

Advanced ALB Legal Software is rated higher in 1 area: Likelihood to Recommend
Thomson Reuters ProLaw is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.4

Advanced ALB Legal Software

84%

2 Ratings

8.3

Thomson Reuters ProLaw

83%

7 Ratings

Likelihood to Renew

Advanced ALB Legal Software

N/A

0 Ratings

10.0

Thomson Reuters ProLaw

100%

1 Rating

Usability

6.0

Advanced ALB Legal Software

60%

1 Rating

9.0

Thomson Reuters ProLaw

90%

1 Rating

Support Rating

6.0

Advanced ALB Legal Software

60%

1 Rating

8.6

Thomson Reuters ProLaw

86%

5 Ratings

Pros

Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
Time recording is also a useful feature as well as a little more intuitive than you'd expect.
Integrating legal accounting has been a great feature as well.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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Accounting, time entry and billing are an easy task with ProLaw.
Streamlines and automates the work of lawyers and other staff.
Risk management and maintain regulatory challenges.
Case and matter management.
Integration with Microsoft apps such as Excel, Word and Outlook.

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Verified User

Consultant in Engineering

Legal Services Company, 1001-5000 employees

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Cons

At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
The client portal has also experienced some issues with the User interface and user experience functions as well.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.

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COO (Chief Operations Officer)

Brandon Legal Group, PLLCLaw Practice, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

Optional

$83

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Thomson Reuters ProLaw 10.0

Based on 1 answer

ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming

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Marketing Coordinator

Stone | Dean LLPLaw Practice, 11-50 employees

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Usability

Advanced ALB Legal Software 6.0

Based on 1 answer

The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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Thomson Reuters ProLaw 9.0

Based on 1 answer

In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.

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Verified User

Consultant in Engineering

Legal Services Company, 1001-5000 employees

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Support Rating

Advanced ALB Legal Software 6.0

Based on 1 answer

The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

View all 1 answers on this topic

Thomson Reuters ProLaw 8.6

Based on 5 answers

Thomson Reuters ProLaw provides excellent customer service. We have had a few issues come up that required both immediate and less immediate attention. In both instances Thomson Reuters was very attentive to the issues and provided us solutions to the issues that we encountered. Very highly recommended customer service, I feel that any issue we encountered will be dealt with in a prompt and professional manner.

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Verified User

Program Manager in Information Technology

Fine Art Company, 11-50 employees

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Alternatives Considered

ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run

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Firm Administrator

Prolaw user groupLegal Services, 11-50 employees

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Return on Investment

We are thriving.

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IT Manager

Ison Harrison LimitedLegal Services, 201-500 employees

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Significant investment for money and time to train and learn system.
Return on investment depends on employee enforcement and adoption.
Great dividends if software is FULLY utilized for all facets and features.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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Screenshots

See All (7) Advanced ALB Legal Software Screenshots

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