Alemba Service Manager vs. KACE Systems Management Appliance (SMA)
Alemba Service Manager vs. KACE Systems Management Appliance (SMA)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alemba Service Manager | N/A | The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager. | N/A | |
KACE Systems Management Appliance | N/A | Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM… | N/A |
Alemba Service Manager | KACE Systems Management Appliance (SMA) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alemba Service Manager | KACE Systems Management Appliance (SMA) | |
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Top Cons |
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IT Asset Management |
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Alemba Service Manager | KACE Systems Management Appliance (SMA) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alemba Service Manager | KACE Systems Management Appliance (SMA) | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.0 (12 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.5 (4 ratings) |
Alemba Service Manager | KACE Systems Management Appliance (SMA) | |
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Likelihood to Recommend | Alemba | Quest |
Pros | Alemba | Quest |
Cons | Alemba | Quest |
Likelihood to Renew | Alemba | Quest No answers on this topic |
Usability | Alemba No answers on this topic | Quest |
Support Rating | Alemba No answers on this topic | Quest |
Alternatives Considered | Alemba | Quest |
Return on Investment | Alemba | Quest |
ScreenShots |