1 Rating
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Score 8 out of 100
87 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Extended Endpoint Protection, part of Alert Logic Essentials

This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
Nathan Venno | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
Chris Hecox | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
9.1
Anti-Exploit Technology
Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
8.6
Endpoint Detection and Response (EDR)
Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
9.5
Centralized Management
Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
9.0
Hybrid Deployment Support
Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
9.1
Infection Remediation
Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
9.5
Vulnerability Management
Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
9.1
Malware Detection
Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
8.9

Pros

Extended Endpoint Protection, part of Alert Logic Essentials

  • Stops programs from making changes to users' system - this can be hit or miss, but I'd rather have a false positive and have to override it, then a virus on my systems.
  • The override system for false positives is very simple and easy to use - if a program throws up a flag, it is very easy to tell Barkly to leave it alone and it will do this network-wide, which is nice for things like updates.
  • Very lightweight, small install and leaves almost no footprint on your system. Also system resource utilization is very light.
Nathan Venno | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
Anonymous | TrustRadius Reviewer

Cons

Extended Endpoint Protection, part of Alert Logic Essentials

  • There is no visible icon that it is installed unless you go into Add/Remove programs, locally you would not know its there.
  • If an update is installed (i.e. Windows Update) and Barkly flags it, you will get SPAMMed with alerts until it is overridden. An easy fix but can be annoying if you are on your way in and not at the office yet.
  • Reporting is a bit lit in the Admin console - installs, and updates, but not much else.
  • Getting better, but when they update their product, there wasn't much warning originally. A bit unsettling when you log into your console and see every one of your end users out-of-date.
Nathan Venno | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
  • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
  • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
Carson Hagan, ITILv3 | TrustRadius Reviewer

Likelihood to Renew

Extended Endpoint Protection, part of Alert Logic Essentials

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 6 answers
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
Anonymous | TrustRadius Reviewer

Support Rating

Extended Endpoint Protection, part of Alert Logic Essentials

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 9.1
Based on 11 answers
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Michael Cattano | TrustRadius Reviewer

Alternatives Considered

Extended Endpoint Protection, part of Alert Logic Essentials

I've found Barkly to be much better than these products at protecting my systems. It does not require the horsepower that these do to run. It uses systems resources well. It protects well. It alerts and updates well. This is a good AV system to have on your endpoints and is a sound financial investment if you are looking to protect your assets from virus/malware/ransomware.
Nathan Venno | TrustRadius Reviewer

Webroot Business Endpoint Protection

While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Alan Richtmyer | TrustRadius Reviewer

Scalability

Extended Endpoint Protection, part of Alert Logic Essentials

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Christopher Audie | TrustRadius Reviewer

Return on Investment

Extended Endpoint Protection, part of Alert Logic Essentials

  • Decently priced for AVs
  • Has protected against several viruses, and that right there is enough to warrant purchase, any virus stopped is money saved
  • Low impact on users, so they aren't complaining of slowness on their computers when scanning (it does not scan traditionally)
Nathan Venno | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It has had a positive impact. We're getting a great deal on it through Connectwise.
  • It has kept viruses out of our systems very reliably so that saves us a lot of headaches and time wasted and loss of customer trust.
James Buchholz | TrustRadius Reviewer

Pricing Details

Extended Endpoint Protection, part of Alert Logic Essentials

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Extended Endpoint Protection, part of Alert Logic Essentials Editions & Modules

Additional Pricing Details

Webroot Business Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webroot Business Endpoint Protection Editions & Modules

Edition
Webroot Business Endpoint Protection$301
  1. per seat/per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Extended Endpoint Protection, part of Alert Logic Essentials
8.0
Webroot Business Endpoint Protection
9.5

Likelihood to Renew

Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
10.0

Usability

Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
10.0

Reliability and Availability

Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
10.0

Performance

Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
10.0

Support Rating

Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
9.1

Scalability

Extended Endpoint Protection, part of Alert Logic Essentials
Webroot Business Endpoint Protection
10.0

Add comparison