What users are saying about
22 Ratings
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

Plone

The larger your organization, the more appropriate Plone will be. This is not to say that Plone is a worse choice for small websites, only that the minimum investment for a Plone site is certainly higher than for other platforms. If you already use Plone for your site and are looking for a redesign or an overhaul, I would only advise switching to a different platform such as WordPress or Drupal if your organization is downsizing. For any other situation, Plone is the natural choice for your growth.
Fulvio Casali | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
Plone
Content capture & imaging
Alfresco Content Services
5.5
Plone
File sync, storage & archiving
Alfresco Content Services
9.3
Plone
Document management
Alfresco Content Services
9.9
Plone
Records management
Alfresco Content Services
8.6
Plone
Content search & retrieval
Alfresco Content Services
9.8
Plone
Enterprise content collaboration
Alfresco Content Services
8.6
Plone
Content publishing & creation
Alfresco Content Services
7.0
Plone
Security, risk management & information governance
Alfresco Content Services
9.1
Plone
Contract lifecycle management
Alfresco Content Services
7.6
Plone
Automated workflows
Alfresco Content Services
9.2
Plone
Artificial intelligence
Alfresco Content Services
8.0
Plone
Mobile support
Alfresco Content Services
3.9
Plone
Integration
Alfresco Content Services
9.3
Plone

Security

Alfresco Content Services
Plone
10.0
Role-based user permissions
Alfresco Content Services
Plone
10.0

Platform & Infrastructure

Alfresco Content Services
Plone
10.0
API
Alfresco Content Services
Plone
10.0
Internationalization / multi-language
Alfresco Content Services
Plone
10.0

Web Content Creation

Alfresco Content Services
Plone
9.3
WYSIWYG editor
Alfresco Content Services
Plone
9.0
Code quality / cleanliness
Alfresco Content Services
Plone
10.0
Admin section
Alfresco Content Services
Plone
10.0
Page templates
Alfresco Content Services
Plone
10.0
Library of website themes
Alfresco Content Services
Plone
5.0
Mobile optimization / responsive design
Alfresco Content Services
Plone
10.0
Publishing workflow
Alfresco Content Services
Plone
10.0
Form generator
Alfresco Content Services
Plone
10.0

Web Content Management

Alfresco Content Services
Plone
9.4
Content taxonomy
Alfresco Content Services
Plone
10.0
SEO support
Alfresco Content Services
Plone
10.0
Bulk management
Alfresco Content Services
Plone
10.0
Availability / breadth of extensions
Alfresco Content Services
Plone
8.0
Community / comment management
Alfresco Content Services
Plone
9.0

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

Plone

  • Plone is a folder-based system, organising content in a similar way desktop-users are doing for the last two decades. No need to teach non-tech customers some relational-database like paradigm for content management.
  • Plone is secure. It is the most secure CMS you can get your hands on.
  • Plone is flexible, and makes fast development easy.
Ronnie Stevens | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

Plone

  • Not everything is configurable or editable by Plone, and when you need to adjust or add custom pieces in, you need to deal with Zope. Zope has an ugly, confusing and difficult UI and structure as a backend.
  • Using 3rd party products is difficult to do - there are a few different ways to get them installed, all of which take a bit of luck to get right.
  • Building custom products for Plone is not fun. You've got to deal with an archaic framework to tie in that is not well documented (there is documentation about many things, but not great documentation and there are a lot of holes in the documentation).
Kelv Cutler | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

Plone

Plone 8.3
Based on 10 answers
I no longer use Plone because I got an internship in the web development field and my current place of employment uses their own content management system that they created. After getting to know other CMS's and similar software and comparing them to Plone, I would enjoy using Plone again in the future, but there are more complicated software that I'd like to learn as I progress in my field of study.
Gracie Wardin | TrustRadius Reviewer

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

Plone

Plone 10.0
Based on 1 answer
Compared to the amount of Plone sites, users and customizations we have in our organization, the amount of support requests and training needed is really small
Rikupekka Oksanen | TrustRadius Reviewer

Performance

Alfresco Content Services

No score
No answers yet
No answers on this topic

Plone

Plone 9.0
Based on 1 answer
Plone is very intensive in its operations, and if not configured well it can be slow. However it is designed and built with speed in mind and with proper use of coding, templates and caching can perform extremely well under high loads. It is capable of scaling to very high load availability environments with no specific coding requirements.
Tom Cameron | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

Plone

No score
No answers yet
No answers on this topic

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

Plone

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

Plone

Among the open source CMSs Plone is most reliable to develop large and complex application because is codebase is maintained with an object oriented approach where each parts is strictly independent from the others. So you can deeply customize it and it is still secure and efficient. We have not had the same experience with other CMSs that were great in doing their jobs, but could not be easily customized. At least with the same productivity as Plone.
Fabrizio Reale | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

Plone

  • Before Plone there were couple of dozens of web editors. Now it is in the hundreds. That leads to more information on the websites and more accuracy.
  • Through the good SEO properties of Plone, our content is more easily found on Google compared to some of our competitors.
  • Plone being an Open Source product there hasn't been any license payments for a decade.
Jussi Talaskivi | TrustRadius Reviewer

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Plone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
Plone
10.0

Likelihood to Renew

Alfresco Content Services
9.0
Plone
8.3

Usability

Alfresco Content Services
5.0
Plone
10.0

Performance

Alfresco Content Services
Plone
9.0

Support Rating

Alfresco Content Services
8.0
Plone

Implementation Rating

Alfresco Content Services
9.0
Plone

Add comparison