What users are saying about
56 Ratings
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43 Ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Seismic

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43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

Seismic

Seismic is well suited for organizing large amounts of marketing materials and allowing for quick discovery, access, and customization of those materials. Seismic is less appropriate for use cases that are a little "outside the box". It handles what it was created to do very well. Where we have run into issues is when we are trying to do something that the Seismic platform was not really created to do.
Jamie Clarke profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.5
Seismic
Content capture & imaging
Alfresco ECM
7.1
Seismic
File sync, storage & archiving
Alfresco ECM
8.0
Seismic
Document management
Alfresco ECM
8.1
Seismic
Records management
Alfresco ECM
7.1
Seismic
Content search & retrieval
Alfresco ECM
7.1
Seismic
Enterprise content collaboration
Alfresco ECM
7.7
Seismic
Content publishing & creation
Alfresco ECM
7.0
Seismic
Security, risk management & information governance
Alfresco ECM
6.4
Seismic
Contract lifecycle management
Alfresco ECM
7.2
Seismic
Automated workflows
Alfresco ECM
7.0
Seismic
Artificial intelligence
Alfresco ECM
8.0
Seismic
Mobile support
Alfresco ECM
8.0
Seismic
Integration
Alfresco ECM
9.0
Seismic

Pros

Alfresco ECM

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn profile photo

Seismic

  • Creating Dynamic Folders - Different users look for content in different ways, Seismic supports this with Dynamic folders. It's a filter you define to present a folder, for example, case studies and have it dynamically create folders by use case, product, industry, etc... This same case study could also live in other folders such as a product folder showing all of the content sorted by type without having duplicate files, as its all a virtual dynamic folder.
  • Search - VERY strong search to find content with filtering that allows the user to quickly get to the content they need by type, industry, product, use case, competitor, etc... full indexing, but a way to sort out all the results gives the field access to exactly what they want if they prefer to search.
  • SalesForce integration - providing content recommendations based on opportunities, so the field doesn't have to guess what they should be using. The system can recommend content based on defined fields such as sales stage, product, competitor, industry, and highlight content when they need it. Such as case studies in the same industry during early opp stages, a test plan during the pilot stage, or a contract at the negotiation stage. This allows them to get recommendations from us as they progress through the sales cycle
  • LiveSend and Analytics - The field can send content (or multiple pieces of content) and see if the customer opened it and for how long. Like their own personal Marketo. This is great when you meet with a group of customers and can see which of them opened and how long they read it, helping the rep see who their likely champion is. From a content management/marketing perspective we can also understand what is being used, in what deals, in wins or losses, how often its accessed, allowing us to create better content, and avoid creating things that are not used.
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Cons

Alfresco ECM

  • Some more APIs can be added although the existing APIs very well provide the required features.
  • Their other tools such as collaboration, etc need to be marketed well so that companies adopt Alfresco as a whole package.
  • Alfresco needs to be on the lookout for immediately introducing any new functions provided by other competitive products.
No photo available

Seismic

  • Customer support. There are power users at our firm. However, there is no one at Seismic we can contact when our power users don't have the answers.
  • LiveSend. We have run into issues when sending multiple assets. The email template needs a refresh.
  • As a content manager, figuring out how to tag content so it shows up where you want it to can be confusing.
  • Updating files. The update is not immediate, it takes anywhere from 3 to 5 minutes for a piece to get updated to production.
No photo available

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
The Alfresco market is bigger and bigger and it's logic. It's really a product that provides innovation quite often. Alfresco implements the standard CMIS 1.1 (before that the standard has been published), they provides interesting tools like IPhone apps or Android apps. The latest 4.2 version provides as well a new re-branded user interface.
Ben Chevallereau profile photo

Seismic

No score
No answers yet
No answers on this topic

Support

Alfresco ECM

No score
No answers yet
No answers on this topic

Seismic

Seismic 9.1
Based on 1 answer
Seismic support is top-notch.
Henry Lanier profile photo

Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available

Seismic

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco ECM

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
No photo available

Seismic

I've used Salesforce Knowledge. Seismic is much more robust in its search capabilities, the functionality associated with tagging and categorizing the content and the ability to track the usage including the level and frequency of access by the Customer or Prospect. Salesforce Knowledge has a better customer-facing user interface, but Seismic is a wholly better product.
No photo available

Return on Investment

Alfresco ECM

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
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Seismic

  • I have been able to consistently generate interest in our various products using Seismic organized collateral, and the sort and search functions again have allowed me to maximize the relevance of those documents to the specific scenario.
  • With the LiveSend feature, I have been able to drive conversations from the get-go on what matters most to a customer or prospect during the sales process. This eliminates wasted time and has helped me close more consistently.
Matthew Madore profile photo

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Seismic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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