Likelihood to Recommend Camunda Platform is well suited for scenarios where there are different stages in a business flow and the flow is driven by user action at each stage. For example placing of an order on an ecommerce platform. Depending on whether user was able to make the payment or not the workflow would go to dispatch or retry stage. Now the retry stage would trigger further actions like sending follow up emails etc. Likewise, dispatch stage would have a different set of actions. Since every order is important and we need to know where it stands, using Camunda Platform is imperative. Camunda Platform might not be a right choice where just a one off thing needs to be done. For example, uploading of product information by user or periodic processing of heavy images by a worker. These are all either one step processes or periodic automated processes where we can track the status without using a business modeler like Camunda Platform.
Read full review Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review Pros Asynchronous functionality of Camunda Platform and different types of gateways. Read full review Basic workflows are easy enough for casual users to set up and utilize. Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents. Alfresco mobile app makes it easy for those on the road to access, approve and share documents. Folder rules are easy to set up and make assignment of metadata easier to automate. Read full review Cons Camunda expects that you will develop your own user interfaces. This is either a benefit or a barrier depending on your perspective on packaged UI. As an open source vendor, Camunda is under-covered in analyst reports. Read full review Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM. Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation. Integration with multiple silos for content. Read full review Likelihood to Renew As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review Usability Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Read full review Support Rating Camunda provides pretty standard product support offerings.
Read full review I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Read full review Implementation Rating Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review Alternatives Considered Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
Read full review All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Read full review Return on Investment The positive impact is that we are able to ensure the business process is being followed and that results in orders getting processed successfully leading to customer satisfaction and revenue Another positive impact is that we are able to track any anomalies and any errors in the order flow and retry them so that users don't have a negative experience. A negative point is that it is an overhead to maintain so there is significant engineering effort getting invested there Read full review Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments. Ability to secure documents and provide access to only those who should be allowed to see that content Read full review ScreenShots