Alida CXM vs. CustomerGauge
Alida CXM vs. CustomerGauge
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
CustomerGauge | N/A | CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures and analyzes feedback. Some key features include: Net Promoter Score, In-depth Loyalty Analytics, and Hierarchy Based Research. | N/A |
Alida CXM | CustomerGauge | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | CustomerGauge | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Alida CXM | CustomerGauge | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | CustomerGauge | |
---|---|---|
Likelihood to Recommend | 5.0 (7 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | CustomerGauge | |
---|---|---|
Likelihood to Recommend | Alida | CustomerGauge No answers on this topic |
Pros | Alida | CustomerGauge No answers on this topic |
Cons | Alida | CustomerGauge No answers on this topic |
Likelihood to Renew | Alida | CustomerGauge No answers on this topic |
Usability | Alida | CustomerGauge No answers on this topic |
Support Rating | Alida | CustomerGauge No answers on this topic |
Alternatives Considered | Alida | CustomerGauge No answers on this topic |
Return on Investment | Alida | CustomerGauge No answers on this topic |
ScreenShots | CustomerGauge Screenshots |