Alida CXM vs. TELUS International Customer Experience (CX) Connectors
Alida CXM vs. TELUS International Customer Experience (CX) Connectors
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
TELUS International Customer Experience (CX) Connectors | N/A | TELUS International (formerly Xavient Digital) offers Customer Experience (CX) Connectors, a digital enablement solution which links back-end platforms, collates user data, and provides a unified customer record to increase customer automation, improve Voice of the Customer (VoC) strategy, and improve customer journey mapping. | N/A |
Alida CXM | TELUS International Customer Experience (CX) Connectors | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | TELUS International Customer Experience (CX) Connectors | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alida CXM | TELUS International Customer Experience (CX) Connectors | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | TELUS International Customer Experience (CX) Connectors | |
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Likelihood to Recommend | 5.0 (7 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | TELUS International Customer Experience (CX) Connectors | |
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Likelihood to Recommend | Alida | TELUS International No answers on this topic |
Pros | Alida | TELUS International No answers on this topic |
Cons | Alida | TELUS International No answers on this topic |
Likelihood to Renew | Alida | TELUS International No answers on this topic |
Usability | Alida | TELUS International No answers on this topic |
Support Rating | Alida | TELUS International No answers on this topic |
Alternatives Considered | Alida | TELUS International No answers on this topic |
Return on Investment | Alida | TELUS International No answers on this topic |
ScreenShots |