What users are saying about

Dimelo

1 Ratings

AllProWebTools

4 Ratings
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Score 6.7 out of 101

Dimelo

1 Ratings
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Score 9 out of 101

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Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel profile photo

Dimelo

It adapts very well for companies that are dedicated to serving their customers on a daily basis through support, solutions, or information. You can categorize messages and thus be able to assign each user depending on their abilities and needs. This allows you to monitor the results and thus be able to keep statistics of your progress in terms of the attention of users.
luar lamas profile photo

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
Dimelo
8.9
Customer data management / contact management
AllProWebTools
9.1
Dimelo
9.0
Workflow management
AllProWebTools
9.1
Dimelo
9.0
Quote & order management
AllProWebTools
9.1
Dimelo
9.0
Territory management
AllProWebTools
Dimelo
9.0
Opportunity management
AllProWebTools
Dimelo
9.0
Integration with email client (e.g., Outlook or Gmail)
AllProWebTools
Dimelo
9.0
Contract management
AllProWebTools
Dimelo
9.0
Interaction tracking
AllProWebTools
Dimelo
9.0
Channel / partner relationship management
AllProWebTools
Dimelo
8.0

Marketing Automation

AllProWebTools
9.1
Dimelo
9.0
Lead management
AllProWebTools
9.1
Dimelo
9.0
Email marketing
AllProWebTools
9.1
Dimelo
9.0

CRM Project Management

AllProWebTools
9.1
Dimelo
8.3
Task management
AllProWebTools
9.1
Dimelo
9.0
Billing and invoicing management
AllProWebTools
9.1
Dimelo
8.0
Reporting
AllProWebTools
Dimelo
8.0

Customization

AllProWebTools
9.1
Dimelo
9.0
Custom fields
AllProWebTools
9.1
Dimelo
9.0
Custom objects
AllProWebTools
Dimelo
9.0
Scripting environment
AllProWebTools
Dimelo
9.0
API for custom integration
AllProWebTools
Dimelo
9.0

Platform

AllProWebTools
4.5
Dimelo
8.0
Mobile access
AllProWebTools
4.5
Dimelo
8.0

Customer Service & Support

AllProWebTools
Dimelo
8.3
Case management
AllProWebTools
Dimelo
9.0
Call center management
AllProWebTools
Dimelo
8.0
Help desk management
AllProWebTools
Dimelo
8.0

CRM Reporting & Analytics

AllProWebTools
Dimelo
8.0
Forecasting
AllProWebTools
Dimelo
8.0
Pipeline visualization
AllProWebTools
Dimelo
8.0
Customizable reports
AllProWebTools
Dimelo
8.0

Security

AllProWebTools
Dimelo
8.0
Single sign-on capability
AllProWebTools
Dimelo
8.0
Role-based user permissions
AllProWebTools
Dimelo
8.0

Social CRM

AllProWebTools
Dimelo
8.5
Social data
AllProWebTools
Dimelo
9.0
Social engagement
AllProWebTools
Dimelo
8.0

Integrations with 3rd-party Software

AllProWebTools
Dimelo
9.0
Marketing automation
AllProWebTools
Dimelo
9.0
Compensation management
AllProWebTools
Dimelo
9.0

Pros

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel profile photo
  • Being able to unify all the messages we receive daily is easier.
  • It helps reduce time when giving answers and solutions to problems that arise.
  • Its interface is very simple and easy to understand.
  • You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM
luar lamas profile photo

Cons

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel profile photo
  • For some users it can be a bit complicated and cumbersome.
  • It would be good to have a good user manual step by step to make it easier.
  • Without an internet connection it does not work.
luar lamas profile photo

Alternatives Considered

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel profile photo
This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.
luar lamas profile photo

Return on Investment

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel profile photo
  • It helps to reduce expenses in the company since you unify all your means of communications in a single system.
  • I can measure our support effectiveness with various indicators, easily compiling them to give me insight into how to improve our processes
  • I can effectively supervise service agents in real time and visualize their daily activities on a board, which allows me to improve every day.
luar lamas profile photo

Screenshots

Pricing Details

AllProWebTools

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*
1.  per installation
AllProWebTools Editions & Modules
AllProWebTools
Edition
Base + Website Hosting
$101
1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Dimelo

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Dimelo Editions & Modules
Dimelo
Additional Pricing Details