Allscripts Practice Management

5 Ratings
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Score 7.9 out of 101

NextGen Healthcare EHR

3 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
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NextGen Healthcare EHR

If you have a decentralized clinical or hospital operation with no local IT resources to support in each location, and space is a concern to deploy full desktop computers, MediTouch EHR is ideal to implement. The ease of use of the user interface also requires very little user training. If departmental workflow customization is required beyond MediTouch EHR provided templates, it does require additional time to work with forms and work with the vendor to allow further customization. We also find it challenging when Apple and Google release latest operating system versions of iOS and Android where MediTouch EHR does not yet support, but users may be tempted to updated to the latest OS only to no longer be able to use MediTouch EHR on the device.
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Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
5.0
NextGen Healthcare EHR
6.8
Real-time eligibility verification
Allscripts Practice Management
5.0
NextGen Healthcare EHR
6.5
Claims management
Allscripts Practice Management
5.0
NextGen Healthcare EHR
6.5
Coding
Allscripts Practice Management
5.0
NextGen Healthcare EHR
6.5
Patient billing
Allscripts Practice Management
5.0
NextGen Healthcare EHR
7.0
Financial Reporting
Allscripts Practice Management
5.0
NextGen Healthcare EHR
7.5

Patient Scheduling

Allscripts Practice Management
7.8
NextGen Healthcare EHR
8.2
Rule-based scheduling
Allscripts Practice Management
7.0
NextGen Healthcare EHR
8.0
Automated appointment reminders
Allscripts Practice Management
8.0
NextGen Healthcare EHR
6.4
Automated patient check-in
Allscripts Practice Management
8.0
NextGen Healthcare EHR
9.0
Multi-location support
Allscripts Practice Management
8.0
NextGen Healthcare EHR
9.0
Calendar interface
Allscripts Practice Management
8.0
NextGen Healthcare EHR
8.5

Electronic Medical Records

Allscripts Practice Management
4.2
NextGen Healthcare EHR
6.3
Patient portal
Allscripts Practice Management
5.0
NextGen Healthcare EHR
8.5
Fax integration
Allscripts Practice Management
7.0
NextGen Healthcare EHR
7.0
Workflow automation
Allscripts Practice Management
2.0
NextGen Healthcare EHR
5.0
Customization
Allscripts Practice Management
2.0
NextGen Healthcare EHR
6.6
E-prescribing
Allscripts Practice Management
5.0
NextGen Healthcare EHR
8.5
Charting / document management
Allscripts Practice Management
NextGen Healthcare EHR
7.5
Templates
Allscripts Practice Management
NextGen Healthcare EHR
7.0
Mobile/tablet support
Allscripts Practice Management
NextGen Healthcare EHR
5.4
Integration with other EMR and PM systems
Allscripts Practice Management
NextGen Healthcare EHR
4.5
Speech recognition
Allscripts Practice Management
NextGen Healthcare EHR
3.5

Medical Security and Privacy

Allscripts Practice Management
8.7
NextGen Healthcare EHR
7.8
HIPPA compliance
Allscripts Practice Management
9.0
NextGen Healthcare EHR
9.0
Role-based permission levels
Allscripts Practice Management
8.0
NextGen Healthcare EHR
6.0
Data backups and redundancy
Allscripts Practice Management
9.0
NextGen Healthcare EHR
9.0
Local mode / networking failsafe
Allscripts Practice Management
NextGen Healthcare EHR
7.0

Workflow and Scale

Allscripts Practice Management
8.0
NextGen Healthcare EHR
6.5
Task tracking
Allscripts Practice Management
8.0
NextGen Healthcare EHR
6.0
Specialty-specific workflows
Allscripts Practice Management
8.0
NextGen Healthcare EHR
6.0
Multi-office / multi-physician capabilities
Allscripts Practice Management
8.0
NextGen Healthcare EHR
7.5

Pros

  • Patient Mangement
  • Appointment management
  • EHR
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  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
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Cons

  • Upgrades
  • Support
  • Timely Responses to support requests.
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  • Inconsistent user experience depending on operating system and device (example: user interface varies from web-browser on desktop to Android app, to iOS).
  • Vendor support of latest mobile operating systems lags behind newest update which may present some security risk.
  • Modules loading performance can be improved as each department module can take several seconds to load upon first use of the application.
  • ICD code updates lag other EHR vendors in availability.
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Alternatives Considered

Centricity is much more difficult to get support for in my experience.
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MediTouch EHR had a better back-end support thank eClinicalWorks (eCW) when we asked for high availability of the application to both vendors. MediTouch EHR was able to provided their downtime statistics of the last three years along with where their current host facilities are for our clinical data and application systems. Lastly, MediTouch EHR also shared their five years roadmap of expansion which assured us of even better high availability.
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Return on Investment

  • Good EHR compared to alternatives.
  • Good PM compared to alternatives.
  • Compliant.
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  • MediTouch EHR saved our organization a lot of time and effort in IT department resources due to cloud-based solution.
  • Training was also easy and fast due to excellent user interface.
  • Because of quick implementation and user adoption, our clinical staff had very little downtime which is great for faster ROI recovery.
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Screenshots

Allscripts Practice Management

Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

NextGen Healthcare EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details