Alora Home Health Software helps manage all aspects of a home health care agency, including the clinical, operational, and financial components. The solution is capable of billing all payers, including, Medicare, Medicaid/Waiver, Managed Care, Medicare Advantage, Commercial Insurance, VA, and Private Pay. Alora is an enterprise
$295
per month
AxisCare Home Care Software
Score 8.4 out of 10
N/A
AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 4 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports,…
$200
per month Client
Pricing
Alora Home Health Software
AxisCare Home Care Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alora Home Health
AxisCare Home Care Software
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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All-inclusive pricing structure is based on the number of clients.
Our previous software, Cashe, stopped providing updates, prompting us to transition our clients to Alora Home Health Software. While we've encountered a few minor issues—mostly user errors—Alora Home Health Software's support has been exceptional. Their direct line connects immediately, with no hold times or voicemails, which was a refreshing change from the poor service we experienced with our old provider. [...] stands out for her extraordinary knowledge of the Alora Home Health Software platform. When I called seeking help with OASIS submissions to the iQIES system, she addressed it immediately that same day—no "we can set up a time later" delays. She pinpointed exactly what needed to be fixed and resolved the issues in real time. Using screen sharing during an in-person session, she walked us through each step with remarkable patience, going above and beyond to ensure everything was handled correctly. We're ecstatic to have found a true partner in Alora Home Health Software, one that supports fast, accurate accounting and truly cares about helping us serve our clients. Highly recommended!
If you like data and analyzing data then Axiscare is well suited for your outfit. If you have office staff members that are not very computer-savvy or interested in deeper dives into numbers then my belief is that AxisCare may not be the best software for you, as it may seem like too much information. However, AxisCare's support teams have been helpful to us and I am sure they could help navigate any difficulties an agency may have.
Providing the scheduling team with the tools to share client/ visit information with the caregivers.
Documentation. From client visit notes to managerial notes about an employee to keeping track of chat conversations. These are all great ways to hold people in the company accountable.
Helps me keep a "To Do List" better known as the Tasks Dashboard. I can write quick notes of what I need to do or I can assign the task to someone in the company.
The ability to customize reports is very helpful. I am looking forward to all of the legacy reports getting updated to the more customizable form.
The ability to auto-run and share reports is extremely helpful. I don't have to remember every day, week, or month to run the report. All I need to do is check my email and AxisCare Home Care Software sends me a notice telling me my report is done.
The ability to create our own forms is convenient. AxisCare Home Care Software will also build a form for us if we request it and pay a small fee.
AxisCare Home Care Software is integrated with different companies that provide services in a way to streamline it instead of having to find some program or company that is outside of AxisCare Home Care Software. For example, we now use AxisCare Home Care Software to complete all of our Background Checks.
It would be nice if there were some sort of alert when an incoming fax has arrived. Sort of like a ding or a bell notification at the top similar to an email, rather than having to go check every so often. We appreciate being very responsive.
If we were able to customize every single section for each type of visit, that would be very helpful as we have noticed that we would like more details in some places and less in others.
During initial training, going through each type of visit together from start to finish would be helpful. Addressing every single scenario that might happen, such as recerts or discharges. I think doing several of those from start to finish together would be beneficial as repetition is key.
Updating all reports, the reports that are still old are really hard to use and the custom reports aren't nearly as functional as the others.
Medicaid Mileage should be added in as a part of the authorizations so that we can track the available miles just like we do the hours.
Ability to text or message contacts or the responsible parties of leads - just one way messaging but bc the first steps of acquiring a lead are email / text / call it makes it hard to complete that in a secure way. If we had to text normally we open ourselves up for HIPAA concerns but we could one way text instead to get in touch with the lead and know that we are staying compliant.
Admin app should be fully functional for medications and MARs - you can't manage any of that from the Admin app and have to use the website instead. This is hard to work with when in the field or updating a med list while on an assessment with a client.
Offline mode on the App - both CG and Admin app have glitchy offline mode that makes it kinda useless at times.
AxisCare Home Care Software has a lot of features that are helpful in the roles we play at [...] Arkansas. The support is fantastic! I do wish there were more features for users to store documents for themselves such as weekly task lists and monitoring forms that they would normally email to me or upload to Google Drive for storage. This however isn't something that would cause our company to switch software programs.
Alora Home Health Software’s structured documentation, OASIS prompts, and built-in alerts significantly reduce errors and help keep clinical records compliant with Medicare, Medicaid, and CHAP requirements. Nurses and therapists spend less time charting and tracking paperwork. Scheduling and orders management are more organized, reducing administrative workload. Electronic Visit Verification reduces missed visits and ensures accurate timekeeping.
Once use to the system Axis Care is fairly easy to navigate and is a pretty clean system. I wish the main profile page for clients and caregivers were laid out more similarly (Ex: Classes for a caregiver are on the main profile page but the classes for clients are hiding under their billing tab. Another example is there's a Notes tab for clients but everything in that tab for a caregiver is located on their profile page) It would make it easier for new user training and knowledge retention if they were located in the same spots
We had no issues with the availability of the system, it has been reliable so far, the only issues were geo location at some point due to staff being in rural areas, geo location will fail to pick up.
They have been incredibly helpful and willing to assist with every situation we have encountered. There have been some instances where they were unsure of what the issue we were experiencing was or how to fix it. They attempted though and were very responsive.
The training was easy to implement and understand. We had no issues completing all the training offered by the Axis staff. They were all very knowledgeable about the product and walked us through every step until the go-live day. We did the hand-holding until the end, our staff was very pleased with the patience of our trainers and thankful for their understanding, helping to be sure we were well-trained and ready for our go-live date. We are grateful. Thanks again to the trainers.
I would give this training a high rating because it was thorough and easy to understand. The trainers were detailed and very helpful throughout the transition process. They promptly addressed any concerns or issues, making it simple to set up the new Axis system and app. The support received when we encountered minor issues was excellent as well; they worked with us until everything was functioning properly. Overall, the experience was smooth and effective, leading to a successful implementation of the system.
So I talked with other business owners and asked what software companies were they using to help keep track of things in their companies before I made a choice. Alora Home Health Software was the name I heard the most, and when I asked why, they always had really great things to say, so I reached out, and I can honestly say I'm really glad I listened to them because Alora Home Health Software has really helped make my dream come true.
We used eRSP solutions before switching to AxisCare Home Care Software. I think AxisCare Home Care Software does a better job at organization and definitely better with customization than eRSP. AxisCare Home Care Software also has more features than eRSP did.
Most billing companies charge 3-5% of your return to utilize their services. Alora has saved us that expense soley by the ease of their product. The built in ability to send claims straight to clearinghouse saves us a large percentage that would normally have to go to a 3rd party billing agency. Allows us to keep our money in house.
Alora provides a QA center and an area where all documents can pulled quickly that makes it super simple for us as an agency to keep up with our ability to do Clinical Record Reviews which is important for us to stay accredited and keep up with the top standard we strive for.
AxisCare data is critical to our company profitability, growth, and efficiency. The ability to utilize data effectively provides us with the means to grow and expand responsibly.
Our projections for business growth suggest we will double our new client setup labor (AxisCare setup) for the same amount of profit stream. Only with the efficiency of AxisCare will it be possible to support the added labor required for this effort.
End of month reports, quarterly reports, progress notes, and billing data are supported well by AxisCare. These items could be streamlined to further reduce our data processing labor.
AxisCare is missing client associated protocol plans and other risk assessment documents. These should be available to the client and caregiver as associated with the needs of that client.
