What users are saying about
24 Ratings
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Score 8.7 out of 100
106 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

Altaro VM Backup

While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Jarret Schwartz | TrustRadius Reviewer

Veritas Backup Exec

My rating would have been higher a few years ago, but nagging problems, primarily noticed since the switch back to Veritas, has increased my dissatisfaction. It is still a solid product for the SMB market. It is a wide variety of options that will fit into just about any scenario that you can think of. Licensing complexity continues to be a issue. It offers solid performance, reasonably good support and a decent interface once you are used to it
Jeff Daniels | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Altaro VM Backup
Veritas Backup Exec
6.6
Universal recovery
Altaro VM Backup
Veritas Backup Exec
7.7
Live recovery
Altaro VM Backup
Veritas Backup Exec
8.2
Recovery verification
Altaro VM Backup
Veritas Backup Exec
8.5
Business application protection
Altaro VM Backup
Veritas Backup Exec
8.2
Multiple backup destinations
Altaro VM Backup
Veritas Backup Exec
8.3
Incremental backup identification
Altaro VM Backup
Veritas Backup Exec
5.4
Backup to the cloud
Altaro VM Backup
Veritas Backup Exec
7.0
Deduplication and file compression
Altaro VM Backup
Veritas Backup Exec
4.2
Snapshots
Altaro VM Backup
Veritas Backup Exec
4.0
Flexible deployment
Altaro VM Backup
Veritas Backup Exec
7.7
Management dashboard
Altaro VM Backup
Veritas Backup Exec
5.1
Platform support
Altaro VM Backup
Veritas Backup Exec
5.0
Retention options
Altaro VM Backup
Veritas Backup Exec
5.3
Encryption
Altaro VM Backup
Veritas Backup Exec
8.0

Pros

Altaro VM Backup

  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

  • The license/agent deployment feature in Backup Exec facilitates effective and speedy population within your data center.
  • Veritas Backup Exec's feature rich job creation is intuitive and simplifies backup strategies.
  • Customizable views in the Administrator console allow you to view your backup environment to maximize visibility.
Christopher Stark | TrustRadius Reviewer

Cons

Altaro VM Backup

  • Single file restore is not included in the 2 VM free edition.
  • Can't restore a single SQL database, you have to restore the entire VM.
Stefano Sanna | TrustRadius Reviewer

Veritas Backup Exec

  • The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
  • As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
  • Our version is an older 2014 version and has inadequate support for VM backs
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Altaro VM Backup

No score
No answers yet
No answers on this topic

Veritas Backup Exec

Veritas Backup Exec 1.0
Based on 3 answers
This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
Anonymous | TrustRadius Reviewer

Usability

Altaro VM Backup

No score
No answers yet
No answers on this topic

Veritas Backup Exec

Veritas Backup Exec 1.0
Based on 1 answer
It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
Anonymous | TrustRadius Reviewer

Support Rating

Altaro VM Backup

Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 5.2
Based on 3 answers
In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
John Mota | TrustRadius Reviewer

Implementation Rating

Altaro VM Backup

No score
No answers yet
No answers on this topic

Veritas Backup Exec

Veritas Backup Exec 3.0
Based on 1 answer
It was pretty straightforward.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Altaro VM Backup

Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Calin Popescu | TrustRadius Reviewer

Veritas Backup Exec

If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
Anonymous | TrustRadius Reviewer

Return on Investment

Altaro VM Backup

  • We have a reliable backup solution.
  • I always know if/when a job fails.
  • Any time I have had to restore a backup, it was a straight-forward process.
Jarret Schwartz | TrustRadius Reviewer

Veritas Backup Exec

  • Veritas Backup Exec is good for single file restores. We have had to restore files from a few months back without any problem.
  • Veritas has saved us money by reverting work that was overwritten by a past employee.
  • Sometimes tapes can be overwritten by accident when you inventory it for restore, which can be an issue.
Michael Hylek | TrustRadius Reviewer

Pricing Details

Altaro VM Backup

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Altaro VM Backup Editions & Modules

Edition
FreeFree
Subscription License - Standard Edition59.802
Subscription License - Unlimited Edition73.802
Subscription License - Unlimited Plus Edition89.202
Perpetual License - Standard Edition$5953
Perpetual License - Unlimited Edition$6953
Perpetual License - Unlimited Plus Edition$8753
  1. per VM/per year
  2. per host
Additional Pricing Details

Veritas Backup Exec

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas Backup Exec Editions & Modules

Edition
Veritas Backup ExecContact sales team
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Altaro VM Backup
    8.8
    Veritas Backup Exec
    5.3

    Likelihood to Renew

    Altaro VM Backup
    Veritas Backup Exec
    1.0

    Usability

    Altaro VM Backup
    Veritas Backup Exec
    1.0

    Support Rating

    Altaro VM Backup
    8.8
    Veritas Backup Exec
    5.2

    Implementation Rating

    Altaro VM Backup
    Veritas Backup Exec
    3.0

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