Ameyo by Exotel vs. Enghouse Interactive Contact Centers
Ameyo by Exotel vs. Enghouse Interactive Contact Centers
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ameyo by Exotel | Mid-Size Companies (51-1,000 employees) | Ameyo, now by Exotel, is a software based communication solution that is designed to manage customer journeys and consistently deliver exceptional customer experiences. It is an IP-based contact center software that lets user have a personalized interaction with every customer across multiple channels, improving customer engagement. Ameyo and Exotel merged in 2021. Ameyo is now an Exotel solution. | N/A | |
Enghouse Interactive Contact Centers | N/A | Enghouse Interactive headquartered in Phoenix, Arizona offers Contact Centers, call center software. Enghouse Interactive is a division of global, publicly traded company Enghouse Systems. | N/A |
Ameyo by Exotel | Enghouse Interactive Contact Centers | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ameyo by Exotel | Enghouse Interactive Contact Centers | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Ameyo by Exotel | Enghouse Interactive Contact Centers | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ameyo by Exotel | Enghouse Interactive Contact Centers | |
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Likelihood to Recommend | 6.7 (2 ratings) | 8.0 (3 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 6.0 (1 ratings) | - (0 ratings) |
Ameyo by Exotel | Enghouse Interactive Contact Centers | |
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Likelihood to Recommend | Exotel Techcom | Enghouse |
Pros | Exotel Techcom | Enghouse |
Cons | Exotel Techcom | Enghouse |
Likelihood to Renew | Exotel Techcom No answers on this topic | Enghouse |
Usability | Exotel Techcom | Enghouse No answers on this topic |
Support Rating | Exotel Techcom | Enghouse No answers on this topic |
Alternatives Considered | Exotel Techcom | Enghouse |
Return on Investment | Exotel Techcom | Enghouse |
ScreenShots |