Likelihood to Recommend I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
Read full review If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
Read full review Pros Built in support for new users. Basic crm works...just dont expect it do anything well beyond the basic. Price. Google Apps integration is better than a lot of the competition who charge and anwful lot more. They are open to and try adapt quickly based on customer feedback. Read full review The e-mail tracking feature is easy to use and very handy. The snippets feature are very good, have shortcuts to use and save a lot of time. Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis. Read full review Cons Dashboard and interface subsections are a bit clunky re: functionality. Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly). Consistency and integration between apps is not always optimal. Read full review Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible. Having a Dashboard rather than being a tab in your email might add to its usability. Automated progression through the stages Read full review Usability Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
Read full review Support Rating Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
Read full review They do a great job of explaining the product beforehand so support interaction is not needed as much.
Read full review Implementation Rating If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
Read full review Alternatives Considered The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
Read full review HubSpot was almost
too freeform, I had a hard time grasping how it could work for me because there was
so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
Read full review Return on Investment It allows me to get a vision of what is happening with the business control sales, marketing and customer service processes from a single point facilitates administrative tasks Read full review It has helped me save time on reaching out to people thinking that they didn't get my first email. It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it. Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with. Read full review ScreenShots