What users are saying about
44 Ratings
44 Ratings
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Score 6.8 out of 101
4 Ratings
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Score 4.3 out of 101

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
No photo available

PROS Smart CPQ

Is my IT team ready to handle the challenges with data integration ? Are all the features offered by my current quoting tool being offered by Cameleon? Do I need a SaaS based quoting tool? Would it be easy and intuitive for my sales team (who,quite frankly, worship MS Excel) to use Cameleon ? Do I need a real-time/near-real-time quoting tool or would delays in data refreshes be acceptable
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Feature Rating Comparison

CPQ

Apttus
5.6
PROS Smart CPQ
Quote sharing/sending
Apttus
6.1
PROS Smart CPQ
Product configuration
Apttus
5.3
PROS Smart CPQ
Configuration options
Apttus
6.1
PROS Smart CPQ
Pricing rules
Apttus
6.1
PROS Smart CPQ
Price adjustment
Apttus
5.4
PROS Smart CPQ
Purchase history and open contracts
Apttus
6.0
PROS Smart CPQ
Guided selling/Sales portal
Apttus
4.4
PROS Smart CPQ
CPQ reporting & analytics
Apttus
4.7
PROS Smart CPQ
CPQ-CRM integration
Apttus
7.5
PROS Smart CPQ
Attachments to quotes
Apttus
4.7
PROS Smart CPQ

Pros

Apttus

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland profile photo

PROS Smart CPQ

  • Salesforce.com integration via a plugin that lets end users access Cameleon CPQ systems.
  • Quoting made easier with complex business rules.
  • Good support from the Cameleon team with fixes and enhancements.
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Cons

Apttus

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
No photo available

PROS Smart CPQ

  • Integration with other onsite systems such as Oracle databases require the expertise of knowledgeable developers. Manual upload of flat files are always an option , but not necessarily the cleanest.
  • Better Cameleon CPQ Designer UI would go a long way. Currently UI is a stark contrast to the intuitive UI of SalesForce.com or similar SaaS based tools. Not too much to ask for , considering the fact that we work in the era of Facebook and Twitter.
  • Real time data availability is a long way to go for Cameleon CPQ. Updates to data pushed over as batches to Cameleon are reflected at Salesforce.com only after a 'versioning' process is launched. Current recommended frequency for this process is once a day (an upgrade to make it twice a day is in the works).
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Likelihood to Renew

Apttus

Apttus 9.9
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins profile photo

PROS Smart CPQ

PROS Smart CPQ 6.0
Based on 1 answer
There are a few features that we expected from the tool but Cameleon's CPQ has fallen short on these. Possible enhancements and product fixes should be made as soon as possible to change the perspective. Unexpected bugs in the tool have come up during the roll-out that has caught the implementation team off-guard
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Usability

Apttus

Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.
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PROS Smart CPQ

No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus

Apttus 10.0
Based on 2 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
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PROS Smart CPQ

No score
No answers yet
No answers on this topic

Support

Apttus

Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available

PROS Smart CPQ

No score
No answers yet
No answers on this topic

Online Training

Apttus

Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
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PROS Smart CPQ

No score
No answers yet
No answers on this topic

Implementation

Apttus

Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo

PROS Smart CPQ

No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou profile photo

PROS Smart CPQ

SaaS based tool. Better quoting rules.
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Return on Investment

Apttus

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
No photo available

PROS Smart CPQ

  • A salesforce.com -esque approach to CRM has a whole gamut of advantages. Cameleon CPQ complements this approach.
  • Expect down times , feature problems or general disagreement about Cameleon's capabilities initially. This is true for adopting any new tool or technology. Hold on and it will tide over.
  • As a person who has used Cameleon purely as a developer standpoint , I do not have anything more to add-on.
No photo available

Screenshots

PROS Smart CPQ

Pricing Details

Apttus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PROS Smart CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Apttus
6.2
PROS Smart CPQ
6.0

Likelihood to Renew

Apttus
9.9
PROS Smart CPQ
6.0

Usability

Apttus
8.0
PROS Smart CPQ

Reliability and Availability

Apttus
10.0
PROS Smart CPQ

Performance

Apttus
10.0
PROS Smart CPQ

Support

Apttus
8.0
PROS Smart CPQ

Online Training

Apttus
7.0
PROS Smart CPQ

Implementation

Apttus
1.0
PROS Smart CPQ

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