What users are saying about
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1386 Ratings
61 Ratings

Asana

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1386 Ratings
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Score 8.4 out of 100
61 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Asana

Asana has helped us stay on track from briefing with marketing partners to planning with media partners then continuing the process of kicking off creative, working through creative and finalizing approvals to then finish and send to the activation team. It's a one stop shop for our project needs. Much like with any tool, getting users to adopt it and update can be a challenge but Asana makes it easy to assign tasks to keep folks in line.
Anonymous | TrustRadius Reviewer

Sage CRM

Only having one primary contact can cause issues for companies who are more specialized and custom. We deal with many people throughout the company so this can cause issues on trying to figure out who to contact. Creating advanced custom screens are also rather complicated and many times would require outside work to complete.For retail it is much more simplistic and easy to use. Storing all customer information along with communication info is simple.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
Sage CRM
Task Management
Asana
9.1
Sage CRM
Resource Management
Asana
7.6
Sage CRM
Gantt Charts
Asana
8.1
Sage CRM
Scheduling
Asana
8.1
Sage CRM
Workflow Automation
Asana
7.9
Sage CRM
Team Collaboration
Asana
8.7
Sage CRM
Support for Agile Methodology
Asana
8.5
Sage CRM
Support for Waterfall Methodology
Asana
8.5
Sage CRM
Document Management
Asana
6.9
Sage CRM
Email integration
Asana
7.1
Sage CRM
Mobile Access
Asana
8.2
Sage CRM
Timesheet Tracking
Asana
6.1
Sage CRM
Change request and Case Management
Asana
8.4
Sage CRM
Budget and Expense Management
Asana
6.5
Sage CRM

Professional Services Automation

Asana
6.8
Sage CRM
Project & financial reporting
Asana
5.5
Sage CRM
Integration with accounting software
Asana
8.2
Sage CRM

Sales Force Automation

Asana
Sage CRM
10.0
Customer data management / contact management
Asana
Sage CRM
10.0
Workflow management
Asana
Sage CRM
10.0
Territory management
Asana
Sage CRM
10.0
Opportunity management
Asana
Sage CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Asana
Sage CRM
10.0
Contract management
Asana
Sage CRM
10.0
Quote & order management
Asana
Sage CRM
10.0
Interaction tracking
Asana
Sage CRM
10.0
Channel / partner relationship management
Asana
Sage CRM
10.0

Customer Service & Support

Asana
Sage CRM
10.0
Case management
Asana
Sage CRM
10.0
Call center management
Asana
Sage CRM
10.0
Help desk management
Asana
Sage CRM
10.0

Marketing Automation

Asana
Sage CRM
10.0
Lead management
Asana
Sage CRM
10.0
Email marketing
Asana
Sage CRM
10.0

CRM Project Management

Asana
Sage CRM
10.0
Task management
Asana
Sage CRM
10.0
Billing and invoicing management
Asana
Sage CRM
10.0
Reporting
Asana
Sage CRM
10.0

CRM Reporting & Analytics

Asana
Sage CRM
10.0
Forecasting
Asana
Sage CRM
10.0
Pipeline visualization
Asana
Sage CRM
10.0
Customizable reports
Asana
Sage CRM
10.0

Customization

Asana
Sage CRM
9.5
Custom fields
Asana
Sage CRM
10.0
Custom objects
Asana
Sage CRM
9.0
Scripting environment
Asana
Sage CRM
9.0
API for custom integration
Asana
Sage CRM
10.0

Security

Asana
Sage CRM
10.0
Single sign-on capability
Asana
Sage CRM
10.0
Role-based user permissions
Asana
Sage CRM
10.0

Social CRM

Asana
Sage CRM
9.5
Social data
Asana
Sage CRM
9.0
Social engagement
Asana
Sage CRM
10.0

Integrations with 3rd-party Software

Asana
Sage CRM
10.0
Marketing automation
Asana
Sage CRM
10.0
Compensation management
Asana
Sage CRM
10.0

Platform

Asana
Sage CRM
9.0
Mobile access
Asana
Sage CRM
9.0

Pros

Asana

  • Task Management - Being able to assign resources and time lines to specific activities
  • Project Management - Being able to plan, execute and track project process using this tool
  • Customizability - Being able to customize a solution that meets your needs or activity.
Norman Hazlewood | TrustRadius Reviewer

Sage CRM

  • SAGE CRM is a very clean and easy to use interface and easy to navigate around. Users seem to instantly understand with very little training where they are in the system, which is not always true of other system we have used in the past. The Key sometimes is removing 'clutter' for that user.
  • Sales and Sales Manager tend to find it is very intuitive and since it is flexibly with its design, we have created various extra option to improve sales peoples management of Contracts, Events and even Samples, saving and eliminating multiple spreadsheets.
  • Case Management and workflow capabilities together with the ability to offer Self Service and embed into your website has been very powerful and a number of client have found this can save them tremendous time. Adding in automatic notifications through a powerful workflow capability can save hours of time for the Users
  • Flexible Reporting using a wizard approach means that the system is easy to train on and for users we find that they embrace this even more since they feel an ownership for the CRM system, something that all CRM User aspire too.
  • Flexible licencing and Editions. Not always well known, but SAGE CRM has two editions (somewhat confusing) the Cloud or SAGE CRM.com doest use the same naming convention, but these are Standard And Advanced Editions. However, in particular, there is a Concurrent Licence option, albeit at a premium, but we once saved a client over £14000 on a 50 user system when they migrated to SAGE CRM Concurrent from their existing Named Licence CRM system, paying for the complete migration in year One
Gary Perkins | TrustRadius Reviewer

Cons

Asana

  • I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
  • Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.
Anonymous | TrustRadius Reviewer

Sage CRM

  • One of the areas that Sage CRM is different is the way that Appointments and Tasks are delivered to the user in the interface. This presents a challenge in the way that most people utilize a Calendar in their daily execution. Many companies want to see a color coded Calendar for multiple team members and this is provided through a 3rd party.
  • Executing workflow through the mobile device is another area that users have requested. With such a strong workflow and escalation engine extending to the mobile interface would be groundbreaking in the CRM industry.
  • The data loading tools also need some work. In today's world we often extend the platform for unique entities and today we use 3rd party tools for any data migration besides basic customer and contact information.
Danny Estrada | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.5
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Sage CRM

Sage CRM 5.1
Based on 11 answers
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
Anonymous | TrustRadius Reviewer

Usability

Asana

Asana 9.0
Based on 24 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Sage CRM

Sage CRM 10.0
Based on 4 answers
Helped us improve on our sales and build up client base while still maintaining their contact databases.The system is relatively cheap compared to deliverables and it's easier to understand and use.Managers no longer need to sit down with staff since it's easier to track from the system on specific key parameters that guide us towards realizing better returns.
Brittany Powells | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Sage CRM

No score
No answers yet
No answers on this topic

Performance

Asana

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.2
Based on 1 answer
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Kari-Ann B. Ryan | TrustRadius Reviewer

Support Rating

Asana

Asana 7.8
Based on 94 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Sage CRM

Sage CRM 10.0
Based on 1 answer
For the many times I encountered challenges, my emails were always responded to on time and the supporting staff would go a step further to find out if my issues had been well resolved.
Brittany Powells | TrustRadius Reviewer

In-Person Training

Asana

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 7.0
Based on 1 answer
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
Anonymous | TrustRadius Reviewer

Implementation Rating

Asana

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.0
Based on 1 answer
The implementation and upgrades were rather quick and straight forward.Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Asana

We selected ASANA based on the feature set, and ease of rollout. monday.com had very good workflow automation but we found that ASANA was quicker and easier for staff to build a task eco-system that worked for them.
Zoho Projects was a very strong contender but was much more expensive and so ASANA was the more effective choice across the board.
Anonymous | TrustRadius Reviewer

Sage CRM

I have evaluated and implemented MS Dynamics CRM from a business perspective, and more recently Salesforce.com CRM as an administarator. Sage was more intuitive than Salesforce, and also less expensice than both of them. At that time, I used Sage CRM because the company I was working with had purchased Sage ERP. However, they never implemented it, but I did implement Sage CRM almost by myself. It is a great tool to manage sales process and marketing campaigns.
Luis Brea | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Sage CRM

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
  • Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
  • Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.
Anonymous | TrustRadius Reviewer

Sage CRM

  • Allowed managers to have visibility into salesperson pipelines with far less communication and time spent by all.
  • Allowed more predicative information on where the business is from a pipeline perspective so we can predict future business and resource requirements.
  • Allowed us to manage our customer support more effectively with less staff and allows cases and information to be passed from one staff member to another easily.
Glen Mund | TrustRadius Reviewer

Screenshots

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* per user per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. Per Month
Additional Pricing Details

Sage CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage CRM Editions & Modules

On-premise Edition
Sage CRM (on premise)1
  1. Lifetime License per Seat
SaaS Edition
Sage CRM (cloud)$451
  1. Per User per Month
Additional Pricing Details
Tiered pricing is available for multiple users.

Rating Summary

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